Full Stack Software Engineer (全栈软件工程师 - AI平台)
Job Title: Full Stack Software Engineer, AI Platform (Global)
Location: Quanzhou / Xiamen, China
About KeyReply:
KeyReply is a global leader in healthcare AI, driven by a mission to revolutionize healthcare delivery worldwide. From our strategic development center in China, we build a world-class AI platform that empowers healthcare professionals, not replaces them. Our virtual workforce handles administrative tasks, allowing clinicians in international markets to focus on providing compassionate, high-quality patient care. Join our China-based technical team and contribute to a global mission, building the core technology that shapes the future of healthcare.
The Opportunity:
The role of the software engineer is being profoundly transformed by AI. We are looking for a versatile Full Stack Software Engineer who is not just a coder, but an architect and problem-solver ready to build, deploy, and manage sophisticated, AI-driven applications for a global audience. You will work across the entire tech stack, from front-end interfaces to back-end services and cloud infrastructure, developing robust and scalable solutions. Your role is critical in translating product vision into high-quality, production-ready software that serves our international healthcare clients.
Core Responsibilities:
- Design, develop, test, and deploy high-quality, scalable, and maintainable full-stack applications for the KeyReply global platform.
- Collaborate with product managers and designers to translate requirements into technical solutions for our overseas markets.
- Write clean, efficient, and well-documented code for both front-end and back-end components.
- Participate in code reviews and contribute to a culture of engineering excellence within our China development center.
- Manage and maintain the cloud infrastructure that supports our global services, ensuring reliability and performance.
AI-Augmented Responsibilities:
- Act as the final architect and quality guarantor for code generated by AI copilots and generative tools, rigorously reviewing, debugging, and securing all outputs to ensure they meet production-ready standards for a sensitive, global healthcare context.
- Develop mastery in prompt engineering for software development, writing explicit prompts to guide AI coding assistants in generating complex and accurate code, tests, and documentation.
- Shift focus from routine coding to higher-level problem-solving, including designing complex system architecture, ensuring seamless integration between AI models and backend services, and fortifying the security and compliance of the entire AI-driven development process for international regulations (e.g., HIPAA).
- Implement and manage MLOps pipelines to streamline the deployment, monitoring, and updating of machine learning models serving our global user base.
What You'll Bring (Core Qualifications):
- 3+ years of professional full-stack software development experience.
- Proficiency in front-end technologies (e.g., JavaScript, TypeScript, React) and back-end programming languages (e.g., Python, C#, Rust)6.
- Experience with cloud platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes)7.
- Strong foundation in software architecture, data structures, algorithms, and database technologies (SQL and NoSQL).
- Excellent problem-solving skills and the ability to work effectively in a collaborative, agile environment.
- Professional working proficiency in English (both written and verbal).
- Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) and MLOps principles is a significant advantage.
Why Join KeyReply?
- Career Growth & Stability: We offer a clear career development path and mentorship opportunities within a stable, growing global company.
- Contribute to a Global Mission: Be part of a mission-driven team that is directly contributing to the advancement of healthcare infrastructure worldwide from our key China development hub.
- Competitive Compensation: We provide a highly competitive salary, performance bonuses, equity options, and comprehensive benefits, including housing allowance and premium health insurance.
- Healthy Work Culture: We are committed to a positive and supportive work environment that values work-life balance and rejects the "996" culture.
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职位名称: 全栈软件工程师 - AI平台 (面向全球业务)
工作地点: 泉州 / 厦门, 中国
关于 KeyReply:
KeyReply 是全球医疗 AI 领域的领导者,我们的使命是引领全球医疗服务的变革。我们依托设立在中国的战略研发中心,构建世界一流的 AI 平台,旨在赋能医疗专业人员,而非取代他们。我们的虚拟员工队伍能够处理繁琐的行政任务,让海外市场的临床医生能够专注于提供富有同情心的高质量患者护理。欢迎加入我们的中国技术团队,为一项宏伟的全球事业贡献力量,共同构建塑造医疗未来的核心技术。
职位机遇:
AI 正在深刻地重塑软件工程师的角色。我们正在寻找一位技术全面的全栈软件工程师,您不仅是一位编码者,更是一位能够为全球用户构建、部署和管理复杂的 AI 驱动应用程序的架构师和问题解决者。您将负责整个技术栈的工作,从前端界面到后端服务及云基础设施,开发稳健且可扩展的解决方案。您的角色至关重要,需要将产品愿景转化为高质量的、可直接服务于我们国际医疗客户的生产级软件。
核心职责:
- 为 KeyReply 全球平台设计、开发、测试和部署高质量、可扩展且易于维护的全栈应用程序。
- 与产品经理和设计师紧密合作,将针对海外市场的需求转化为具体的技术解决方案。
- 为前端和后端组件编写清晰、高效且文档齐全的代码。
- 在我们的中国研发中心内,积极参与代码审查,为营造卓越的工程文化做出贡献。
- 管理和维护支持我们全球服务的云基础设施,确保其可靠性和性能。
AI 赋能下的职责:
- 作为由 AI 编程助手和生成工具所产出代码的最终架构师和质量保证者,您需要对所有输出进行严格的审查、调试和安全加固,确保其符合面向全球的、敏感的医疗应用场景的生产标准。
- 精通面向软件开发的提示工程(Prompt Engineering),通过编写结构清晰、内容明确的指令,引导 AI 编程助手生成复杂而准确的代码、测试和文档。
- 将工作重心从常规编码转向更高级别的问题解决,包括设计复杂的系统架构、确保 AI 模型与后端服务之间的无缝集成,以及针对国际法规(如 HIPAA)强化整个 AI 驱动开发流程的安全与合规性。
- 实施和管理 MLOps 流水线,以简化为全球用户提供服务的机器学习模型的部署、监控和更新。
任职资格:
- 3年以上专业的全栈软件开发经验。
- 精通前端技术(如 JavaScript, TypeScript, React)及后端编程语言(如 Python, C#, Rust)。
- 拥有海外云平台(如 AWS, Azure)和容器技术(如 Docker, Kubernetes)的实践经验 。
- 在软件架构、数据结构、算法和数据库技术(SQL 和 NoSQL)方面拥有坚实的基础。
- 出色的问题解决能力,并能在协作式的敏捷环境中高效工作。
- 具备专业的英语工作能力(书面及口语)。
- 熟悉 AI/ML 框架(如 TensorFlow, PyTorch)和 MLOps 原则者将获得优先考虑。
为什么加入 KeyReply?
- 职业发展与稳定性: 我们是一家稳步发展的全球性公司,提供清晰的职业发展路径和导师指导机会 1212。
- 贡献于全球使命: 加入一个以使命为驱动的团队,在我们关键的中国研发中心,直接为推动全球医疗基础设施的进步做出贡献。
- 有竞争力的薪酬福利: 我们提供极具竞争力的薪资、绩效奖金、股权激励以及包括住房补贴和高端健康保险在内的全面福利。
- 健康的工作文化: 我们致力于营造一个积极、互助的工作环境,重视工作与生活的平衡,拒绝“996”文化。
About the Company

KeyReply Pte Ltd
KeyReply is an enterprise conversation AI platform with knowledge management and customer service automation capabilities. We serve large private, and public healthcare providers and insurance companies. Our Clients include the Ministry of Health, Singapore, National Heart Centre, KK Women’s and Children’s Hospital, Parkway Hospitals, AIA, and many more.
These organizations have multiple stakeholders, knowledge bases, and divisions with many segmented teams providing customer and employee-facing support. Being able to find information and carry out key transactions and inquiries 24/7 can result in a huge competitive advantage for revenue, customer satisfaction, and operational excellence.
KeyReply intelligently searches through thousands of pages of information. The platform also connects to multiple backend systems to give the customer exactly what they need 24/7, through an intuitive chat format. These enable end-to-end transactions and cross-knowledge domain QnA, which enables customer service turnaround time to be improved by 95%, and speed up information retrieval by more than 3x.