Data & AI Functional Consultant

About Us

KeyReply is a leading provider of enterprise-grade AI orchestration solutions for healthcare. Headquartered in Singapore and expanding globally, we empower healthcare systems, insurers, and enterprises to deliver better patient and employee experiences through generative AI, voice automation, and workflow orchestration.

Our low/no-code platform enables rapid development and deployment of AI-driven solutions across over 120 languages, cutting project timelines by up to 90%. We are trusted by two-thirds of Singapore’s public healthcare institutions and leading regional health systems, with proven deployments across care navigation, patient engagement, clinical operations, and administrative services.

As a Microsoft partner and a WhatsApp Global Business Solution Provider, KeyReply integrates seamlessly into enterprise ecosystems, meeting the highest standards of compliance (SOC 2 Type II, HIPAA). Our AI technology has been recognized by Gartner as a Cool Vendor for its leadership in multilingual and healthcare applications.

Key use cases include:

• AI-powered patient intake and triage.

• Voice AI for appointment scheduling, reminders, and contact centers.

• Automated post-discharge follow-ups and chronic care management.

• Intelligent workflows for insurance claims, billing, and IT support.

With a strong track record, KeyReply combines deep industry expertise with cutting-edge AI to help organizations scale automation responsibly and securely — improving outcomes, reducing costs, and enabling clinicians and staff to focus on what matters most: delivering care

Are you passionate about turning business challenges into smart, data-driven solutions? Do you thrive in fast-paced environments where adaptability, creativity and a “can-do” attitude are essential?

We’re looking for a Data & AI Functional Consultant to join our growing team at KeyReply.

What you’ll do:

• Run engaging client workshops to uncover needs, define problems, and shape impactful AI solutions
• Translate business requirements into functional specifications in collaboration with technical teams
• Act as a trusted advisor, guiding clients through their Data & AI transformation journey
• Support delivery teams in ensuring solutions are aligned with client objectives
• Thrive in a dynamic, scale-up culture where no two days are the same

What we’re looking for:

• Proven experience running C-Suite level client-facing workshops and facilitating cross-functional discussions
• Strong background in data, analytics, or AI (you don’t need to code, but understand how the tech works)
• Outstanding communication and relationship-building skills
• Adaptable, proactive, and comfortable navigating ambiguity
• A genuine passion for helping clients unlock value through data and emerging technologies

Why join us?

• Work on cutting-edge projects with forward-thinking clients across multiple industries
• Be part of a high-energy scale-up with big goals and a collaborative culture across the APAC region
• Flexible working, real ownership, and opportunities to grow as we do

If you're ready to make an impact and love working at the intersection of people, data, and technology — let’s talk.

👉 Apply now

📍 Location: Remote / Australia

🕒 Full-time | Immediate start available