AI Client Solutions Associate

Locations: Australia, United States and Singapore.

About Us

At KeyReply, we're at the forefront of generative AI innovation, creating transformative AI agents and agentic workflows that deliver real business value. We're looking for visionary professionals who can bridge the gap between cutting-edge AI capabilities and practical business applications.

The Role

As an AI Client Solutions Associate, you'll lead the design and implementation of sophisticated AI solutions that push boundaries while solving real-world business challenges. You'll work directly with enterprise clients to understand their needs, architect custom AI agents, and deliver agentic workflows that drive measurable outcomes.

What You'll Do

• Partner with enterprise clients to identify high-impact opportunities for AI transformation
• Design and implement custom AI agents and agentic workflows using frontier LLM technologies
• Lead proof-of-concept development and scale successful pilots to production systems
• Collaborate with cross-functional teams to integrate AI solutions with existing enterprise systems
• Educate clients on emerging AI capabilities and establish best practices for implementation
• Monitor solution performance and continuously optimize based on business outcomes

Who You Are

• Fearless Explorer: You navigate unfamiliar technologies with confidence, experimenting without anxiety about breaking things (and when you do break things, you ask "why?!")
• Problem Definer: You excel at identifying the right problems to solve, distinguishing between surface complaints and core business challenges
• Rapid Adapter: You quickly master new tools and technologies, staying ahead of the rapidly evolving AI landscape
• Business Translator: You can translate between technical capabilities and business outcomes, speaking both languages fluently
• Experimental Thinker: You embrace trial and error, using failures as learning opportunities that accelerate progress
• Curious Investigator: You're deeply curious about both technology and business domains, constantly questioning boundaries and limitations

The "Tech Spidey Sense"

The most successful candidates possess what we call a "tech spidey sense"—an intuitive ability to:

• Quickly grasp how unfamiliar systems work and how to navigate them
• Identify creative applications for new technologies
• Anticipate potential problems before they emerge
• Recognize patterns across disparate domains and technologies
• Sense when a technological approach isn't the right fit for a business problem

Requirements

• 2-3 years of experience in AI/ML implementation, business analysis, software project implementation, analytics/business intelligence, or change management
• Demonstrated experience with LLM platforms (OpenAI, Anthropic, etc.) and prompt engineering
• Strong understanding of enterprise systems and business processes
• Excellent communication skills with the ability to translate complex concepts for business audiences
• Track record of leading technology initiatives that deliver measurable business value
• Bachelor's degree or equivalent practical experience (field not restricted to Computer Science)

Nice to Have

• Experience with multi-agent AI systems or agentic workflows
• Background in conversational AI or natural language processing
• Knowledge of enterprise content management and knowledge systems
• Familiarity with data privacy and AI governance frameworks
• Experience in consulting or client-facing roles
• Healthcare provider workflow know-how
• Know-how working with enterprise solutions like Salesforce, Microsoft Dynamics, contact center solutions, or electronic medical record systems (Epic, AthenaOne, Cerner, etc.)

Why Join Us

• Work at the bleeding edge of AI technology with real-world impact
• Solve complex challenges for major enterprise clients
• Collaborate with a team of passionate AI innovators
• Flexible work arrangements and competitive compensation
• Clear growth path for technical and leadership advancement
• Shape the future of how businesses leverage AI

We are creating a world to make healthcare accessible to all - efficient and empathetic.

Join us in redefining what's possible.