BDM Team Leader, Francophone Africa
Location: Ivory Coast or Cameroon (remote)
Role Overview
The Business Operations Manager is responsible to support the Country Manager/ Regional Managing Director in driving operational excellence and ensuring seamless coordination across business activities.
This role is critical in enabling leadership effectiveness through structured operational support, communication management, and cross-functional alignment, particularly in a multilingual and dynamic environment.
Key Responsibilities
Business Development & Sales Strategy
- Develop and execute business development strategies to achieve monthly, quarterly, and annual revenue goals.
- Identify new business opportunities, emerging markets, and client acquisition channels.
- Build and maintain relationships with retail and institutional clients, Introducing Brokers (IBs), Affiliates, Money Managers, and strategic partners.
- Drive net deposits, trading volume, account activations, and client retention initiatives.
- Analyze market trends, competitor activities, and industry developments to identify growth opportunities.
Team Leadership & Management
- Lead, mentor, and manage a team of Business Development Managers/Executives.
- Set clear KPIs and sales targets for team members.
- Conduct regular coaching, performance reviews, and development plans.
- Monitor team productivity and ensure achievement of sales objectives.
- Foster a high-performance and results-driven culture.
Client Acquisition & Relationship Management
- Generate and qualify leads through networking, referrals, events, and digital channels.
- Develop long-term relationships with high-value clients and partners.
- Conduct business presentations, product demonstrations, and sales negotiations.
- Attend industry events, expos, seminars, and networking sessions to promote the company's services.
- Resolve escalated client concerns and coordinate with relevant departments for timely solutions.
Partnership Development
- Recruit and onboard Introducing Brokers (IBs), Affiliates, and strategic partners.
- Negotiate partnership agreements and commission structures.
- Support partners with marketing initiatives, training, and business growth strategies.
- Monitor partner performance and optimize revenue opportunities.
Performance Monitoring & Reporting
- Track sales performance metrics, conversion rates, deposits, and trading activities.
- Prepare regular reports for the Head of Operations/Country Manager.
- Provide market intelligence and business forecasts.
- Recommend strategic improvements based on performance data and market analysis.
Compliance & Risk Management
- Ensure all sales and business development activities comply with regulatory requirements and company policies.
- Promote ethical sales practices and maintain high professional standards.
- Work closely with Compliance and Operations teams to ensure smooth client onboarding and KYC processes.
Requirements
Education & Experience
- Bachelor's Degree in Business Administration, Finance, Economics, Marketing, or related field.
- Professional certifications related to Financial Markets, Forex, or Sales are an advantage.
- Minimum 5–8 years of experience in Business Development, Sales, or Relationship Management within the Forex, CFD, Financial Services, or Online Trading industry.
- At least 2–3 years of leadership or team management experience.
- Proven track record in client acquisition, revenue generation, and partnership development.
- Established network of Introducing Brokers (IBs), Affiliates, or high-net-worth clients is highly preferred.
Skills & Competencies
- Strong knowledge of Forex, CFDs, and financial markets.
- Proven business development and sales track record.
- Effective leadership and team management skills.
- Strong client, IB, and partner relationship management.
- Excellent communication and negotiation abilities.
- Strategic thinking with strong analytical skills.
- Results-driven with a solid understanding of compliance requirements.