Role Overview
The Head of Partnership is responsible to support the Country Manager/ Regional Managing Director in driving operational excellence and ensuring seamless coordination across business activities.This role is critical in enabling leadership effectiveness through structured operational support, communication management, and cross-functional alignment, particularly in a multilingual and dynamic environment.
Key Responsibilities
Partnership Strategy & Business Growth
• Develop and execute the Company's partnership strategy to drive client acquisition, revenue growth, and market expansion.
• Identify, secure, and grow strategic partnerships, including IBs and Affiliates
• Establish partnership programs, incentive structures, and growth initiatives to maximize partner performance.
• Explore new markets and business opportunities to strengthen the Company's competitive position.
Partnership Management
• Build and maintain strong relationships with key partners and stakeholders.
• Negotiate partnership agreements, commercial terms, and commission structures.
• Monitor partner performance and develop action plans to increase trading volume, deposits, and client retention.
• Conduct regular business reviews to ensure mutual growth and long-term success.
Leadership & Team Management
• Lead, mentor, and manage the Partnerships and Business Development teams to achieve business objectives.
• Set team KPIs, monitor staff activities, and ensure targets are consistently achieved.
• Conduct regular performance reviews, coaching sessions, and performance improvement initiatives where required.
• Promote a high-performance culture focused on accountability, collaboration, and results.
Staff Development & Capability Building
• Develop and implement onboarding, training, and professional development programs for team members.
• Identify skill gaps and provide coaching to enhance sales, negotiation, and partnership management capabilities.
• Support career progression and succession planning within the department.
• Encourage continuous learning and knowledge-sharing to improve team effectiveness.
Performance Monitoring & Reporting
• Monitor team productivity, sales pipelines, partner engagement activities, and conversion performance.
• Track departmental KPIs and prepare regular performance reports for senior management.
• Ensure accurate CRM usage and data integrity across the team.
• Implement corrective measures and performance improvement plans when necessary.
• Provide strategic guidance and support to Business Development Managers on key opportunities and partner relationships.
Cross-Functional Collaboration
• Work closely with Marketing, Sales, Product, Operations, and Compliance teams to support partnership initiatives.
• Align partnership activities with the Company's overall commercial and strategic objectives.
• Support joint marketing campaigns, events, and partner engagement programs.
• Act as the key liaison between partners and internal stakeholders.
Market Intelligence
• Monitor industry trends, competitor activities, and regulatory developments within the Forex and CFD market.
• Identify emerging partnership opportunities and potential growth markets.
• Analyze market data and provide strategic recommendations to senior management.
• Keep the business informed of industry changes that may impact partnership growth.
Requirements
Education & Experience
• Bachelor's Degree in Business Administration, Marketing, Finance, Economics, or a related field.
• Master's Degree or professional certifications are an advantage.
• Minimum 7–10 years of experience in Forex, CFD, Financial Services, or Online Trading industries.
• Minimum 3–5 years in a leadership role managing partnerships, business development, or sales teams.
• Proven track record in managing IB, Affiliate, White Label, and Institutional partnerships.
• Demonstrated success in achieving revenue and growth targets.
Skills & Competencies
• Strong leadership and people management skills.
• Experience in staff development, coaching, and performance management.
• Exceptional negotiation and relationship management abilities.
• Strong commercial acumen and strategic thinking.
• Excellent analytical and reporting skills.
• Ability to manage multiple stakeholders and priorities.
• Knowledge of Forex and CFD products, partnership models, and industry regulations.
• Excellent communication and presentation skills.
• Proficiency with CRM systems and performance tracking tools.
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