Merchandise Graphic Designer (Production & Quality Control)

PRODUCTION LOGISTIC
Malaysia

Associate


Position : Merchandise Graphic Designer (Production & Quality Control)

Department : Production Logistic

Reports to : Production Manager

Role overview

The Merchandise Graphic Designer (Production & Quality Control) is responsible for designing, developing, and overseeing the production of merchandise products from concept to completion. The role ensures all designs meet branding requirements, production specifications, and quality standards while coordinating with vendors, suppliers, and internal stakeholders to deliver high-quality products within agreed timelines.

Key Responsibilities

Graphic Design & Creative Development

  • Create innovative and visually appealing designs for merchandise products, including apparel, corporate gifts, promotional items, packaging, and marketing materials.
  • Develop artwork, mock-ups, and production-ready files based on customer requirements and brand guidelines.
  • Ensure all designs are accurate, print-ready, and aligned with project specifications.
  • Modify and refine artwork based on feedback and production requirements.
  • Stay updated on industry trends, design styles, materials, and printing technologies.

Production Coordination

  • Coordinate the end-to-end production process from artwork approval to final product delivery.
  • Prepare and verify design specifications, dimensions, colors, and print layouts before production.
  • Liaise with suppliers, printers, and manufacturers to ensure accurate production execution.
  • Monitor production schedules and ensure timely completion of projects.
  • Resolve production issues and recommend practical solutions to maintain project timelines.

Quality Control & Assurance

  • Conduct quality inspections on samples and finished products.
  • Ensure merchandise products meet company standards, client requirements, and approved specifications.
  • Verify accuracy of colors, materials, print quality, finishing, and packaging.
  • Identify defects, inconsistencies, or production errors and coordinate corrective actions with vendors and production teams.
  • Maintain quality records and continuously improve production processes.

Vendor & Inventory Management

  • Coordinate with suppliers on material sourcing, specifications, and production requirements.
  • Monitor inventory levels of merchandise materials and production supplies.
  • Assist in evaluating vendor performance, quality, and delivery standards.
  • Support cost-effective sourcing and production initiatives.

Administrative & Reporting

  • Maintain organized records of artwork files, production documents, and quality reports.
  • Prepare project status updates and production reports as required.
  • Ensure all documentation is properly archived and accessible for future reference.

Requirements

Education

  • Diploma or Bachelor's Degree in Graphic Design, Multimedia Design, Visual Communication, Industrial Design, or related fields.

Experience

  • Minimum 2-3 years of experience in graphic design, merchandising, printing, apparel, or related industries.
  • Experience in handling production processes and quality inspections is an added advantage.

Technical Skills

  • Proficient in Adobe Illustrator, Adobe Photoshop, and other graphic design software.
  • Knowledge of printing methods, merchandise production, and product finishing techniques.
  • Understanding of color matching, artwork preparation, and print specifications.
  • Basic knowledge of quality control processes and production workflows.

Soft Skills

  • Strong creativity and attention to detail.
  • Excellent communication and coordination skills.
  • Good problem-solving and decision-making abilities.
  • Ability to manage multiple projects and deadlines simultaneously.
  • Strong organizational and time management skills.

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About the Company