About the Company
Wellknown (https://wellknownlabs.com/) is the AI Provenance Workspace for consulting firms. Our customers love our ability to create insights and output that are truly grounded in facts, avoiding hallucinations that waste costly consulting time and can ruin a firm's reputation.
Our proprietary knowledge base technology and end-to-end workflows allow us to outperform all other solutions; we deliver 96% accuracy on insights from complex documents compared to just 30% by leading LLMs, as validated by external benchmarks.
The founders are both former BCG strategy consultants and Lazada EVPs, each bringing over a decade of tech experience from roles such as CCO & Deputy CEO at Lazada, and Chief Data & AI Officer at Picnic and Lepaya.
We are looking for top-tier, ambitious team members to help us accelerate our growth, extend our technology lead and win the market.
What you'll do
Your role focuses on two main areas: in-app communication & onboarding and external brand & content. We expect you to bring a high standard of writing and strategic skill entirely on your own. Since we are an AI-native company, you will then (learn to) leverage AI tools to maximize your efficiency and output quality. We always do this in ways that avoids generic AI fluff and guarantees real human thought driving every piece of content.
1) In-App Communication & Onboarding
Help busy consultants easily learn and use our platform:
- Create clear, intuitive in-app onboarding steps and product messages.
- Produce concise user training videos.
- Use customer feedback to constantly improve the in-app communication.
2) External Brand & Content
Help us share our technology and expertise with the market:
- Develop and lead the tone and style guide for the company.
- Write SEO-optimized articles tailored to consulting professionals.
- Assist the founders in writing and refining their thought-leadership content.
- Optimize our LinkedIn company page and founder profiles to build our reputation.
What you bring
You are a creative communicator and strategic thinker who is eager to enhance user experiences and grow our external brand. A fast-paced startup environment excites you, offering minimal bureaucracy and ample opportunity to learn. You are proactive and approach problems with an open mind, eager to experiment and learn from every iteration.
Must-haves:
- Completed Bachelor's degree with 1+ year of work experience.
- Excellent writing and communication skills.
- A strong baseline of writing ability and a keen interest in leveraging AI tools to scale your output without losing the human touch.
- Strong portfolio of relevant work (writing samples, campaigns or UX copy).
- Ambition and a get-it-done mentality.
- Availability of 4+ months (6 months full-time preferred, part-time possible).
Good-to-haves:
- Experience or interest in the consulting industry.
- Proven success in content creation across in-app messaging, blogs or social media.
- Experience in digital communication and/or SEO writing.
What we offer
Accelerated Learning:
- Work directly with the founders.
- Learn how to operate with cutting-edge AI in real business applications.
- You'll be challenged to deliver your best performance yet.
Advancing Your Career:
- Gain high-impact, end-to-end ownership of your projects and deliverables.
- Excellent foundation for any communications, UX, or product marketing role.
- Potential for full-time employment after your internship.
A Great Internship Experience:
- Enjoy taking on additional challenges that match your strengths and interests.
- Workspace at the Greenhouse at SMU Connexion.
- Monthly internship stipend.
We value potential and diverse skill sets. If you feel your experience, even if unconventional, prepares you for this role, please apply. We'd love to see what you bring!
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