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We are seeking for suitably qualified candidates to apply for Executive (Cleaning Services) position in Estate Department, at the University of Nottingham Malaysia.
The role holder is responsible in planning, supervising, and ensuring the effective delivery of cleaning and hygiene services across the university campus. This role ensures all facilities including academic buildings, accommodations, cafeteria, sports complex and public areas are maintained at high cleanliness standards, providing a safe, healthy, and conducive environment for students, staff, and visitors.
Job Responsibilities:
1) Cleanliness & Housekeeping Management
- Ensure high standards of cleanliness and hygiene are consistently maintained across all academic and office building blocks.
- Supervise and monitor in-house cleaner/ housekeeper and cleaning contractors/ vendors to ensure compliance with Estate Office standards and instructions.
- Conduct routine inspections of buildings, corridors, restrooms, common areas, and offices.
- Prepare and verify overtime requests for cleaners when additional manpower is required.
- Monitor daily attendance of cleaners and report absenteeism or performance issues.
- Ensure cleaning schedules are followed, and service quality meets institutional expectations.
2) Event Setup & Logistics Support
- Plan and coordinate logistical arrangements for university events.
- Supervise setup of tables, chairs, stage equipment, decorations, and signage.
- Support major university events including Graduation Day, University Open Day, Great Hall Setup, and Academic forums.
- Ensure Great Hall is arranged safely with sufficient seating and proper layout.
- Coordinate with vendors, security, and event organisers for smooth event execution.
- Ensure venues are restored to their original condition after events.
3) Vendor & Contractor Monitoring
- Coordinate and monitor vendor activities including pest control, water dispenser servicing, cleaning services, and renovation works.
- Ensure contractors follow safety regulations and approved work schedules.
- Conduct site supervision and verify completion of service tasks.
- Report on vendor performance issues or service non-compliance.
4) Coordination & Communication
- Serve as liaison between the Estate Office, contractors, vendors, academic & professional services staff, and students.
- Attend meetings, inspections, and operational briefings when required.
- Prepare operational documentation and maintain proper records.
- Support coordination during campus operations and building management activities.
5) Reporting & Administrative Responsibilities
- Prepare weekly and monthly operational reports related to cleaning services.
- Maintain records of contractor performance, maintenance requests, and operational activities.
- Support safety inspections, emergency preparedness, and compliance reporting.
Job Requirements:
- Diploma or Degree in Facilities Management, Environmental Science, or a related field.
- Minimum of 5 years’ experience in managing cleaning services, including at least 3 years in a supervisory role overseeing both in-house staff and service contractors.
- Experience on campus, hospitality, or large facility environments.
- Holding a cleaning certificate (e.g., BICSc, IICRC, or SKM) is a strong advantage.
- Strong leadership, people management, interpersonal and problem-solving skills.
- Familiarity with cleaning protocols, janitorial equipment, and cleaning chemicals.
- Proactive, organised, and accountable leader.
- Detail-oriented with strong problem-solving skills.
- Strong commitment to service quality responsibility.
- Availability for emergency response outside of regular working hours (evenings, weekends, or holidays).