Sales Assistant (IOI City Mall)

FULL-TIME SALES ASSISTANT (IOI CITY MALL)

We are expanding our retail presence through pop-up stores and pushcart concepts across major malls. Our aim is to bring a seamless, friendly, and engaging customer experience directly to shoppers, offering products that are accessible, trend-driven, and quality-focused.

WORKING HOURS

• Store Hours: 9:30 AM – 10:00 PM
• Shift 1: 9:30 AM – 6:00 PM
• Shift 2: 1:00 PM – 10:00 PM
• Break: 1 hour
• Off Day: 2 days weekly

KEY RESPONSIBILITIES

1. Customer Experience & Sales

• Provide warm, attentive, and helpful service to all customers.
• Understand customer needs and recommend suitable products.
• Work towards meeting daily/weekly sales targets.
• Maintain a positive and approachable customer-facing presence.

2. Brand Representation

• Represent the brand professionally with a neat and presentable image.
• Demonstrate product knowledge and uphold brand values in every interaction.

3. Store Operations

• Support opening/closing procedures based on shift assignment.
• Handle payment transactions accurately (cashless & cash).
• Maintain cleanliness, stock display, and visual presentation of the booth/pushcart.
• Assist in stock receiving, replenishment, and inventory checks.
• Ensure safety, security, and loss-prevention measures are followed.

4. Product Knowledge

• Learn product features, usage, and key selling points.
• Share product information confidently with customers.
• Stay updated with promotions, best-sellers, and new arrivals.

5. Team Collaboration

• Work closely with team members to maintain smooth daily operations.
• Assist colleagues during high-traffic periods.
• Participate in training and development sessions provided by the brand.

REQUIREMENTS:

• Friendly, confident, and customer-service oriented
• Able to work retail hours, weekends, and public holidays
• Strong communication skills
• Retail experience is an advantage, but not required (training provided)
• Positive attitude, responsible, and reliable
• Passionate about skincare and beauty
• Able to commit 3 months contract

BENEFITS

• Sales commission
• Full Attendance allowance (RM100)
• Meal allowance (RM200)
• Parking Allowance (RM100)
• Training provided
• Supportive and dynamic retail environment

SALARY:

• From RM1,700.00 / month