Shipping Coordinator

Responsibilities:

Order Processing: Manage and process export orders from receipt to delivery, ensuring accuracy and timely execution.

Documentation: Prepare and verify all necessary export documentation, including invoices, packing lists, certificates of origin, and shipping instructions.

Compliance: Ensure compliance with international trade regulations and customs requirements.

Coordination: Coordinate with freight forwarders, shipping lines, and customs brokers to arrange shipments and resolve any logistical issues.

Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and keeping clients informed about shipment status.

Inventory Management: Monitor inventory levels to ensure availability of products for export and coordinate with the warehouse team for order fulfillment.

Reporting: Generate and maintain reports on export activities, including shipment tracking, delivery performance, and cost analysis.

Communication: Liaise with internal departments (sales, production, finance) to ensure smooth export operations and address any concerns.

Problem-Solving: Identify and resolve any issues related to export processes, including delays, discrepancies, and compliance matters.

Continuous Improvement: Suggest and implement process improvements to enhance efficiency and reduce costs in export operations.

Job Requirements:

Experience: At least 2 years of experience in export coordination or a related field.

Knowledge: Familiarity with international trade regulations, customs procedures, and export documentation.

Skills: Strong organizational and multitasking abilities, with attention to detail.

Communication: Excellent verbal and written communication skills.

Problem-Solving: Ability to troubleshoot and resolve issues effectively.

Software Proficiency: Experience with export management software and ERP systems (e.g., SAP).