Stakeholder Engagement Manager

Role: Stakeholder Engagement Manager

Start Date: Immediate

Employment Type: Full Time, 2-Year Contract (Renewable)

Location: Kuala Lumpur, Malaysia

Reporting Line: Head Public Sector Partnerships

Role Purpose

Own TFM's government relationships at state and district level, supporting the Head of Public Sector in setting the direction of TFM's public sector partnerships and creating a stakeholder engagement strategy that enables programme delivery across both Program Duta Guru and the Fellowship. This role leads, manages and develops the SE team, ensures contractual obligations are met, and represents the public sector partnerships function both internally and externally.

Principal Accountabilities

1. Own TFM's programme-level partnerships with key public sector partners including MOE and Yayasan PETRONAS, managing day-to-day relationships, ensuring alignment on delivery expectations, and engaging other relevant government stakeholders as programme needs evolve.
2. Drive the delivery of all programme key engagement activities, such as Mesyuarat Jawatankuasa, Sesi Libat Urus, roundtables, roadshows, ensuring every touchpoint is purposeful, well-executed, and accurately reported to reflect programme progress and impact.
3. Build and strengthen JPN and PPD as active programme delivery partners, equipping and empowering state-level stakeholders to lead on implementation while maintaining a strong and consistent TFM presence across both PDG and Fellowship
4. Serve as secretariat for Program Duta Guru governance committees, including the Monthly Check-In, Quarterly Working Committee, and annual Curriculum Committee, ensuring each meeting is well-prepared, decisions are clearly documented, and agreed actions are followed through
5. Work closely with cross functional teams to ensure stakeholder engagement efforts are coordinated, sequenced and aligned with broader programme and organisational needs.
6. Line manages Stakeholder Engagement Associates and Senior Associates, providing direction, coaching, and performance support to build team capability across both portfolios.
7. Advocate for TFM’s mission and represent the organisation in steering committees or governance forums, building TFM’s credibility and profile with relevant public sector stakeholders, in coordination with Head of Public Sector Partnerships.

Technical & Functional Competencies:

• Demonstrated ability to build, manage, and deepen relationships with a diverse range of stakeholders including government agencies, corporate partners, civil society, and community leaders.
• Ability to identify and manage competing stakeholder interests with composure and discretion
• Working knowledge of brand positioning and communications principles, with the ability to ensure that stakeholder engagement efforts remain coherent with TFM's public identity and strategic narrative
• Experience translating engagement data into actionable recommendations for leadership, or using it to refine outreach strategies
• Proven experience designing and executing multi-channel engagement strategies, including advocacy campaigns, partnership events, outreach programmes, and collaborative initiatives. Ability to tailor approach and messaging to audience, context, and objective.
• Experienced in managing multiple concurrent projects from inception to delivery, with clear ownership of timelines, milestones, and stakeholder accountability. Familiarity with project management tools and methodologies is expected.
• Strong persuasive communication skills to articulate programme impact effectively.
• Strong written and verbal communication skills, with excellent proficiency in English and strong proficiency in Bahasa Malaysia.

Leadership Competencies:

• Proactive self-starter with the ability to manage multiple streams of work, and independently prioritise tasks.
• Strong desire to learn new things and grow professionally.
• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment.
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders.
• Able to think strategically, critically, innovatively, and in a resourceful manner to drive partnerships strategy and outcomes.
• Adept at leading and developing high-performance teams, fostering a culture of accountability and continuous improvement.

Experience & Qualifications

• Minimum 7 years of experience in partnership development, stakeholder engagement, or public relations, preferably in the education, corporate, or non-profit sector.
• Bachelor's degree in Public Relations, Communications, Public Policy, or any related field.
• Strong track record in managing relationships with diverse stakeholders, including government agencies, corporate partners, and community leaders.
• Experience in designing and executing engagement strategies, including events, advocacy campaigns, and collaborative initiatives.
• Proven experience in managing relationship-building with key stakeholders, and executing strategic outreach plans.

Due to the volume of applications we receive, we apologise that we will not be able to respond to all applicants - only shortlisted candidates will be contacted.