Participant Affairs & Recruitment, Associate/Senior Associate

Role: Participant Affairs & Recruitment, Associate/Senior Associate

Start Date: Immediate

Employment Type: Full time, 1-Year Contract (Renewable)

Location: Kuala Lumpur, Malaysia

Reporting Line: Strategic Programmes Recruitment Manager

Role Purpose

Attracting, selecting and supporting high-potential STEM educators within the Ministry of Education Malaysia in order to strengthen participant retention and build future leaders through Program Duta Guru and equivalent leadership development initiatives.

Principal Accountabilities

1. Plan and execute participant recruitment campaigns and selection processes to attract high-potential STEM teachers into the Program Duta Guru pipeline.
2. Manage and maintain accurate records of participant engagement, retention and withdrawal cases to ensure smooth coordination between internal teams and external stakeholders, including the Ministry of Education and Yayasan PETRONAS.
3. Leverage data from participant affairs to strengthen recruitment strategies and improve the overall participant experience.
4. Coordinate the timely production and delivery of reports on participant affairs and recruitment progress for key stakeholders.
5. Collaborate with cross-functional teams (Programme Coordinators, Marketing, Design & Training) to co-develop compelling recruitment content across multiple platforms including social media, email campaigns and presentations.
6. Cultivate and manage relationships with a diverse range of stakeholders including prospective participants, mentors, state-level education officers, working committees, and other ecosystem partners.
7. Support the operational planning and execution of participant-focused events and activities to enhance engagement and retention across cohorts.
8. Continuously refine and optimise recruitment systems, selection tools and knowledge management platforms to ensure efficient and scalable recruitment operations.

Role Requirements

Competencies required for the role

Technical/ Functional competencies:

• Strong written and verbal communication skills with excellent proficiency in English and in Bahasa Malaysia.
• Proficiency in Microsoft Office and Google Suite platforms.
• Ability to plan and manage recruitment and engagement campaigns that are targeted, data-driven and adaptable.
• Skilled in relationship management across diverse audiences including government, corporate partners, and the education community.
• Resourceful and proactive in leveraging networks, partnerships, and available resources to drive recruitment and participant engagement outcomes.

Leadership competencies: (examples listed below)

• Proactive self-starter with the ability to manage multiple streams of work, and independently prioritise tasks
• Strong desire to learn new things and grow professionally
• Ability to be adaptable in an entrepreneurial, fast-paced, and dynamic environment
• Strong interpersonal skills and ability to work collaboratively with all levels of employees and stakeholders
• Passionate about inspiring and mobilising relevant stakeholders to invest in Teach For Malaysia’s mission and the transformative impact of Program Duta Guru.

Experiences & qualification

• Minimum 1 year of working experience, preferably in recruitment, stakeholder engagement or public sector partnerships.
• Bachelor’s Degree in any discipline.

Due to the volume of applications we receive, we apologise that we will not be able to respond to all applicants - only shortlisted candidates will be contacted.