Account Manager

📍 Location: Klang / Shah Alam

🏢 Company: SRKK Group

✨ We are looking for people who are humble, hungry, and smart.

About SRKK Group

Founded in 1997, SRKK Group is a leading end-to-end digital transformation consultancy with a strong presence in Malaysia and Singapore. As a Microsoft Gold Partner, we specialize in seven major competencies:

• Hardware/Device-as-a-Service Consultancy
• Modern Workplace Solutions
• Data Analytics & Business Intelligence
• AI & Cloud Modernization
• Managed Services
• IT Security & Business Continuity
• IT Service Management

We help organizations unlock their full potential through cost-effective, timely, and impactful digital transformation.

Own & Grow Customer Relationships at SRKK

We are seeking a Account Manager to build long-term, trusted relationships with customers while driving account expansion and solution adoption. You will act as the bridge between customers and SRKK’s consulting, sales, and delivery teams — ensuring satisfaction, engagement, and sustained business growth.

💼 What You’ll Do

Account Ownership

• Manage and nurture assigned customer accounts.
• Serve as the main point of contact and trusted advisor.

Account Development & Growth

• Understand customer goals, challenges, and digital needs.
• Identify opportunities to expand SRKK solutions and services.
• Contribute to medium-term (6–12 months) account planning.

Internal Collaboration

• Work closely with sales, consultants, and delivery teams.
• Ensure smooth communication and bring in the right expertise at the right time.

Customer Relationship Management

• Maintain regular touchpoints and ensure customer satisfaction.
• Address concerns proactively and coordinate internal support.

Account Tracking & Updates

• Keep account data updated and share insights during reviews.
• Track progress, risks, and development opportunities.

👤 Who You Are

• Excellent communication and relationship‑building skills.
• Strong listening abilities and an understanding of customer problems.
• Highly organized and capable of managing multiple accounts simultaneously.
• Collaborative, team-oriented, and proactive.
• Comfortable working in a structured yet flexible environment.

💰 Proposed Monthly Salary Range

RM 5,000 – RM 7,000 (based on experience and capability)

🌱 Why Join SRKK?

• Competitive salary and performance‑based rewards.
• Clear growth path into senior account or leadership roles.
• Flexible working arrangements.
• Supportive, innovative, and mission-driven culture.
• Opportunities for professional development in a growing digital transformation landscape.

📨 Ready to take ownership of strategic accounts and grow your career with SRKK? Apply now!

👉 Follow SRKK Group on LinkedIn: https://www.linkedin.com/company/srkkgroup