Senior Manager, People Strategy [RID-00642]

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

The Senior Manager, People Strategy is responsible for shaping and executing the company’s people agenda, ensuring alignment between business priorities and human capital strategies. This role leads the design of people initiatives, workforce strategies, and organizational development (OD) programs that drive performance, capability building, and employee experience. The incumbent partners closely with Head of Departments, Leadership Team, and PETRONAS Dagangan Berhad (PDB) HR to deliver initiatives that strengthen organizational effectiveness and long-term sustainability.

In this role you will:

• Lead workforce planning processes according to business needs and operational costs, identifying critical skills and future talent needs; whilst providing insights and recommendations on workforce trends, talent pipelines, and succession planning.
• Drive key initiatives in organizational design, including structural adjustments and role definitions, to optimize efficiency and clarity. Lead comprehensive change management strategies, ensuring smooth transitions during periods of transformation by engaging stakeholders and mitigating resistance.
• Partner with business leaders to design and implement talent development strategies that generate a healthy succession plan especially for critical roles, whilst promoting skills development across the workforce to ensure future readiness.
• Design and manage competitive compensation and benefits programs, ensuring equity, market competitiveness, and alignment with business objectives.
• Leverage HR analytics to generate insights that guide strategic decision-making, supported by dashboards and reports tracking key people metrics such as engagement, retention, and productivity, while continuously evaluating the effectiveness of initiatives and recommending improvements.
• Drive the review, update, and alignment of HR policies with regulatory requirements, embedding compliance practices that mitigate Industrial Relations (IR) risks and safeguard the Company’s reputation.
• General Responsibilities: All employees are required to ensure adherence to the compliance of company policies, industry regulations and legal requirements. All employees are expected to assist with tasks, projects, and other duties related to the role, as and when deemed necessary.

You're a great fit if you have:

• Minimum 10 years of progressive HR experience, with at least 3 years in HR Strategy, Organizational Development, or Compensation & Benefits.
• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, Psychology, or related field.
• Master’s degree / SHRM-SCP is a plus.
• Compensation & Benefits, including but not limited to Market Benchmarking.
• Strong knowledge of Organizational Development (e.g. Organizational Design, Change Management).
• Familiar with Malaysian Labor Laws & regulations.
• Skilled in data analytics to drive decision-making.
• Excellent stakeholder management & influencing skills at management level.
• Confidentiality: Ability to handle sensitive information with confidentiality.
• Decision-Making & Judgment: Ability to analyze problems by evaluating available information and resources; and develop effective, viable solutions to problems to help drive the effectiveness of the department and organization.
• Effective Communications & Stakeholder Management.
• Financial Resource Management.

What Makes Working With Us Awesome

• Our people and culture: You will get to work with awesome and friendly colleagues to whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer-learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development focused: Your learning and growth matters most for us. We are people centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours.
• Relax and unwind at the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sport activities, and other events for sharing and bonding.

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data, and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third-party social networks or our online and physical events, or through other third parties that we work with. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data.

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