About Setel:
The Future of Mobility
Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.
In This Role You Will:
- Customer Segmentation: Assist in identifying and segmenting our customer base to tailor marketing strategies for different audience segments.
- Marketing Campaigns: Support the planning, execution, and analysis of marketing campaigns throughout the customer lifecycle.
- Content Creation: Collaborate with the content team to create engaging and relevant content for customer communication across various channels.
- Retention Strategies: Contribute to the development and execution of customer retention strategies to minimize churn and maximize customer lifetime value.
- Data Analysis: Work with marketing analytics tools to analyze customer data and provide insights that inform marketing decisions.
- Collaboration: Collaborate with cross-functional teams including product, data, and customer support to ensure a cohesive customer experience.
- Assist with any related tasks, projects, and other assigned duties as and when deemed necessary
- Ensure adherence to the compliance of company policies, industry regulations and legal requirements
You’re A Great Fit If You Have/Are:
- A bachelor’s degree in Marketing/Communications/Multimedia or equivalent.
- Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
- Minimum internship duration of 4-6 months and can start on Dec 1/Dec 16/Jan 2
- Strong interpersonal skills, with the ability to work collaboratively with others and build relationships with employees.
- Strong organizational skills, with the ability to prioritize tasks and meet deadlines.
- Strong written and verbal communication skills, with the ability to effectively communicate with employees at all levels of the organization.
- Basic Editing skills in Canva, or InShot
- Proficiency of editing in Adobe Photoshop is a bonus.
- Ability to handle sensitive information with confidentiality
- Excellent communication and interpersonal skills
What Makes Working With Us Awesome:
- Our people and culture - You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
- Availability of tools and applications - You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
- Development focused - Your learning and growth matter most to us. We are people-centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.
Cool Perks/ Benefits:
- Our office elevates our values on the importance of collaboration & engagement. We want our work to be fun and to support this, we have spacious collaboration spaces, a well-stocked kitchen and a gaming area.
- Hybrid work arrangement.
- Exciting sports and engagement activities to strengthen employee bonding.
Personal Data Protection:
Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third party social networks or our online and physical events, or through other third parties that we work with. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data.
By clicking on “Apply”, I agree to the data privacy statement and I accept it.
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