Head, Compliance & Risk [RID-00210]

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

Oversees the implementation of Compliance & Risk plan, by performing compliance and risk assessments to guide the organisation business development in all relevant areas in meeting the regulatory requirements. Support and assist Management in meeting compliance requirements of local rules, regulations, as well as Group policies and internal policies. Amongst others implementing measures to adhere to Financial Services Act 2013, Personal Data Protection Act, AMLA 2001 and relevant regulatory guidelines issued.

In This Role You Will:

• Ensure effective implementation of compliance programme within the company.
• Oversee assurance exercise and reviews or audits periodically to ensure that compliance procedures are followed.
• Create awareness, educate and train employees on regulatory requirements to avoid regulatory non-compliance and severe penalties.
• Evaluate business activities related to e-money business operations, to identify and evaluate potential compliance risk and other operational risks.
• Ensure effective enterprise risk management that includes business continuity, crisis management and corporate risk planning. 
• Establish effective plans to manage and mitigate crisis or compliance violation.
• Ensure effective implementation of fraud management procedures to combat internal and external fraudulent activities.  
• Prepare regulatory reports to management and regulators.
• Discuss arising compliance issues with Management or employees.
• Ensure and verify that all regulatory policies and procedures have been documented and implemented via assurance exercise.
• Become liaison officer for communication with regulators and law enforcement agencies.
• Utilize data and technology, with application of latest regulatory technology solutions to look at compliance process improvement, automation of fraud monitoring parameters using machine learning tools and AI.
• Managing expectation of internal and external stakeholder towards balancing business objectives/priorities against stringent regulatory requirements imposed by regulators.
• Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
• Ensure adherence to the compliance of company policies, industry regulations and legal requirements. 
• You're A Great Fit If You Have:
• Must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking, Business Studies/Administration/Management or equivalent.
• Professional certification shall be an added advantage.
• At least 10 years working experiences in Financial Institutions.
• Strong understanding in regulatory matters including Acts and Guidelines.
• Experience in engaging with regulators (e.g. Bank Negara, Security Commissions etc) and maintain good rapport. Past experience working in BNM to develop financial policy documents, setup of digital sandbox for fintech is an added bonus.
• Diligent and attentive to details in delivering high quality of output.
• Able to recommend pragmatic approach for problem solving.
• Possess strong interpersonal skills and ability to communicate, articulate and negotiate with various stakeholders.
• Good teamwork and ability to manage and motivate the team members in highly challenging working environment.
• Past experience in utilizing regulatory technology solutions to automate compliance process and fraud monitoring. 
• Past experience in data analytics domain, able to apply critical thinking to generate insights from data and trends to identify patterns and able to work with powerpoint, excel and/or spreadsheet models with ability to create data visualization in charts, tables and graphs for compliance discussion with stakeholders. 
• Ability to handle sensitive information with confidentiality.
• Excellent communication and interpersonal skills.

What Makes Working With Us Awesome

• Our people and culture- You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development-focused- Your learning and growth matter most to us. We are people-centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours
• Relax and unwind in the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sports activities, and other events for sharing and bonding.

Personal Data Protection

Setel Ventures Sdn Bhd (“Setel”, “we”, “our” “us”) is committed to protecting and respecting your privacy. This Setel privacy statement (“Privacy Statement”) explains what personal data we collect about you, when and why we collect it, how we use it, the conditions under which we may disclose it to others, your rights to your personal data, and how we keep it secure. This Privacy Statement covers both our online and offline collection activities, including personal data that we collect through online platforms such as websites, applications, third-party social networks or our online and physical events, or through other third parties that we work with. Please read this Privacy Statement carefully to understand our views and practices regarding your personal data.

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