Staff Site Reliability Engineer [RID-00185]

About Setel:

The Future of Mobility

Introduced in July 2018, Setel is a mobile platform that aims to delight customers by innovating for better, inclusive mobility. Setel serves customers across Malaysia by powering one app as the constant companion to ease motorists’ journey across fueling, parking, EV charging, motor insurance, road tax, auto assistance, general purchases, and more across an ecosystem of PETRONAS petrol stations, retail partners, and online merchants.

Role Purpose:

We’re looking for an SRE to join the Setel Engineering team. We are obsessed with delivering a seamless and frictionless retail experience for our customers. We strongly believe that we can only deliver these amazing experiences for our customers and merchants when we drive a work culture that inspires innovation, rewards risk-taking, and celebrates success. If you live to solve hard problems, love proving out new technologies, and take pride in your deliverables, then we’d love to meet you!

In This Role You Will:

• Be an expert in Setel infrastructure and develop best practices to help development teams to utilize cloud-native infrastructure effectively.
• Design, build, and test out tools/libraries to improve overall architecture in terms of performance, cost efficiency, reliability, and scalability.
• Brainstorm new ideas to improve development quality and speed.
• Automate all aspects of deployment with CI/CD pipelines and Infrastructure as a Code (IaC).
• Provide technical guidance and educate development teams on DevOps practice. Continuously improve pipelines and tools based on feedback.
• Ensure all services are monitored with proper alerts. Provide support for production issues when required.
• Monitor and optimize the cost of infrastructure and tooling.
• Take the lead on capacity planning to help Setel teams anticipate and prepare for growth.
• Ensure policies and process documentation are up to date.
• Manage, enforce, and simulate the disaster recovery and backup policies.
• Assist with any related tasks, projects, and other assigned duties as and when deemed necessary.
• Ensure adherence to the compliance of company policies, industry regulations and legal requirements

You're A Great Fit If You Have:

• 5+ years as Software, DevOps, or Site Reliability Engineer.
• Great verbal and written communication skills.
• Experience in deploying containers on orchestrators such as ECS, Kubernetes, and Swarm.
• Excellent knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent understanding of large-scale distributed systems in practice especially in cloud-native architecture.
• Experience in deploying micro-service architectures in production and understanding the best practices.
• Experience in building CI/CD pipelines using tools such as ArgoCD, Argo Workflows, Gitlab CI, and CircleCI.
• Have a good understanding of Linux OS, security, networking, and scripting (Bash, PowerShell, Python, or similar).
• Able to multitask, prioritize, and manage time efficiently.
• Able to work in distributed teams across multiple time zones.
• Ability to handle sensitive information with confidentiality.
• Excellent communication and interpersonal skills.

What Makes Working With Us Awesome

• Our people and culture- You will get to work with awesome and friendly colleagues with whom you can expect to collaborate well to deliver your work. Empowerment is given and you will get a lot of opportunities for peer learning.
• Availability of tools and applications: You will be provided with different tools to facilitate your work. Automate your work whenever possible so that you can focus on delivering impact for your role.
• Development-focused- Your learning and growth matter most to us. We are people-centric and always ready to help our people to define what they want to make an impact on and craft their learning plan accordingly.

Cool Perks/Benefits

• Hybrid working arrangement; Flexible working hours
• Relax and unwind in the leisure area with video games, board games, books, and more.
• Wear your favourite jeans, or any cool OOTD so that you can work comfortably (in style).
• Coffee, tea, or snacks are available for consumption at the pantry. Because you’ll be happier with a full tummy.
• A healthy body leads to a brilliant mind. Let’s get moving with the inter-company sports team.
• There will be workshops, talent shows, sports activities, and other events for sharing and bonding.

Personal Data Protection

Setel Ventures Sdn Bhd is fully committed to the protection of Personal Data and compliance of the Personal Data Protection Act 2010 (“Act”). Setel Ventures Sdn Bhd assures that any Personal Data collected, stored, processed, and used for the purpose of this registration/application shall comply with the requirements of the Act and only be used within Setel Ventures Sdn Bhd.

We ensure that the data you submit to us remains confidential and is used for the purposes stated in the data privacy statement.

By clicking on "Apply", I agree to the data privacy statement and I accept it.

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