CS Telemarketing Executive (6 months Contract)


Founded in 2017, RPG Commerce is a leading direct-to-consumer (DTC) social e-commerce company dedicated to building cutting-edge everyday essentials. With an in-house portfolio ranging from innovative active wear to home and living products, RPG currently carries an in-house brand portfolio of 10+ brands, including Thousand Miles, Bottoms Lab, Eubi, Montigo and Cosmic Cookware. 

Recently securing a Series B funding round of RM127 million, RPG Commerce has over 100 employees in KL, Singapore and Philippines who work everyday to develop, design and produce high-quality products all over the world. To find out more, please visit https://www.rpg.ventures/.

About the Role

A Telemarketing Executive (6 months contract) performs cold calling using a given phone directory to obtain product feedback and promote the brands. Using scripts to provide information about product’s features, prices etc. and present their benefits.

Job Description

  • To make outbound calls to prospective customers to obtain feedback & promote our brands. 
  • To deliver and educate customers on the benefits of our products.
  • Handle customers’ queries and provide product information.
  • Follow up on the customer's order status. To ensure that customers are satisfied with our products and services.
  • To work closely with other team members to ensure daily & monthly targets are achieved.
  • Assist the company to grow the customer database.

What You Need To Have

  • Highly motivated and target driven.
  • Excellent selling, communication and negotiation skills.
  • Excellent & Outstanding Communication Skills in English & Bahasa. The ability to speak other languages / dialects would be an added advantage.
  • Possess good teamwork and networking skills.
  • Relationship management skills and openness to feedback.
  • Result-driven, enthusiastic and self-motivated individuals
  • Team player with initiatives and assertiveness
  • Able to work with targets and meet the targets
  • Those with sales experience are encouraged to apply. 
  • Candidates must possess at least a Diploma or Degree or its equivalent in any discipline from a recognized academic institution. 
  • Fresh Graduates are encouraged to apply. 
  • Working day: any 5 working days of the week; may need to start work early to serve US, UK, & ANZ regions. 

About the Company

RPG Commerce