Specialist, Industry & Regulatory Strategy

Why PayNet / Why Now

• PayNet operates at the centre of Malaysia’s payments ecosystem, where industry and regulatory developments directly shape strategic direction and execution priorities.
• As the ecosystem evolves, there is a need to form clear, consistent “house views” and engage externally to shape outcomes, not just respond to them.
• This role sits within the CEO Office to connect external developments with internal strategy, ensuring PayNet is aligned, prepared, and influential in direction-setting.
• Works alongside the Head as part of the CEO’s extended office, driving substance behind industry engagement and regulatory positioning – not just coordination.

TL; DR

• Act as the engine behind PayNet’s industry and regulatory positioning.
• Shape and articulate clear “house views”, grounded in business strategy and ecosystem realities.
• Engage with industry bodies, regulators, and participants to influence direction and alignment.
• Translate external developments into clear internal implications and coordinated responses.

Why This Role Matters

• Industry direction is shaped early through engagement and positioning – this role ensures PayNet has a clear voice.
• Without alignment, organisations risk fragmented or inconsistent positions externally.
• External developments often require internal alignment and adaptation across multiple divisions.
• Strong positioning enables PayNet to lead discussions, not react to them.
• Requires credibility, judgement, and ability to engage senior stakeholders internally and externally without relying on hierarchy.

What You Will Actually Do

• Develop and shape PayNet’s “house views” on key industry and regulatory topics, grounded in strategy and business priorities.
• Prepare clear, structured strategy materials and discussion papers to support internal alignment and external engagement.
• Engage with regulators, industry bodies, associations, and participants, contributing to discussions and influencing outcomes where appropriate.
• Coordinate across divisions and operating units to align internal positions before external engagement.
• Translate external developments into clear internal implications, guiding teams on required responses or adjustments.
• Support emerging initiatives and industry changes (e.g. scheme or model shifts), ensuring internal alignment and readiness across PayNet.

Examples of This Role in Practice

• A new regulatory or industry initiative emerges; you shape PayNet’s position and align stakeholders before external discussions.
• Divisions have differing views on an industry topic; you consolidate into a single, clear “house view”.
• An industry forum discussion is upcoming; you prepare structured materials and position PayNet to influence direction.
• A scheme change (e.g. Interbank Cash Withdrawal) requires adjustment; you translate implications and guide internal alignment across teams.
• External discussions evolve quickly; you ensure PayNet’s position remains clear, consistent, and forward-looking.

What Will Help You Succeed

• Strong ability to structure and articulate positions on complex industry and regulatory topics.
• Confidence engaging external stakeholders, including regulators and senior industry participants.
• Enterprise perspective, connecting external developments to business strategy and operational realities.
• Ability to align multiple internal stakeholders into a single, coherent position.
• Strong judgement in navigating sensitive discussions and evolving industry dynamics.
• Clear, structured communication style for both internal and external audiences.