Why PayNet / Why Now
- PayNet is operating at increasing scale and complexity, with multiple cross-division priorities spanning business, technology, operations, and risk.
- Execution often depends on alignment across Business / Operating Units, where dependencies, sequencing, and ownership need to be actively managed.
- This role sits within the CEO Office’s Enterprise Execution & Enablement function to strengthen delivery discipline across the organisation.
- The role is designed to flex across priorities as needed, complementing programme-level ownership by driving execution across the most critical enterprise initiatives.
- This team does not depend on hierarchy. It drives outcomes through execution discipline.
TL; DR
- Drive cross-division and cross-operating unit execution of priority initiatives.
- Act as part of the CEO Office “execution glue”, i.e. tracking real progress, not status updates.
- Proactively surface issues, unblock teams, and drive follow-through.
- Reports to the Head of Enterprise Execution & Enablement.
Why This Role Matters
- PayNet’s most important outcomes depend on multiple teams moving together across business, technology, operations, and risk, where gaps in alignment, sequencing, or ownership can slow delivery or create downstream risk.
- This role ensures enterprise-level execution discipline by actively tracking real progress, resolving blockers, and maintaining a single, coherent view of delivery across priorities, and is not about project tracking.
- A sub-specialisation of this role will also shape what should be prioritised next based on delivery capacity and enterprise priorities.
What You Will Actually Do
- Drive execution across cross-division and cross operating unit initiatives, translating priorities into actionable delivery.
- Track true progress, dependencies, and critical paths, maintaining a clear enterprise-level view of delivery.
- Drive feature prioritisation across selected services by maintaining a structured pipeline of validated pitches, and aligning bets to available capacity, delivery timelines, and enterprise priorities.
- Actively identify and resolve blockers, convening the right stakeholders and driving closure.
- Run a structured execution cadence, including milestones, escalation paths, and decision follow-through.
- Produce integrated, decision-ready reporting across business outcomes, technology readiness, and risk.
Examples of This Role in Practice
- An initiative is delayed due to cross-team dependencies; you align owners, clarify sequencing, and unblock delivery within days.
- A programme appears on track but lacks operational readiness; you introduce practical checkpoints (e.g. support, monitoring, rollback readiness) to prevent failure.
- Multiple teams are working with conflicting priorities; you drive alignment and lock a realistic short-term execution plan.
- Multiple feature ideas are proposed across services (e.g. DuitNow QR, MyDebit); you structure and validate the pitches, maintain a ready pipeline of options, and align stakeholders on which features to prioritise based on upcoming capacity and competing priorities.
- Leadership lacks visibility on true delivery risk; you surface key issues early and frame clear decision options.
- A portfolio shifts mid-cycle; you quickly re-prioritise the pipeline, re-sequence delivery, and maintain execution momentum.
What Will Help You Succeed
- Strong execution mindset and clear focus on outcomes and follow-through, not coordination or reporting alone.
- Ability to work across business, technology, operations, and risk domains.
- Able to drive outcomes across multiple senior stakeholders through influence, clarity, and execution discipline, without relying on direct reporting lines.
- Structured and disciplined with strong judgement on priorities, sequencing, and escalation.
- Experience in complex organisations with cross-functional delivery and multiple dependencies.
About the Company
Payments Network Malaysia Sdn Bhd
Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!
As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.
Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.
At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.
Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.
Join us in embracing digital payments and advancing Malaysia's financial landscape.