Programme Manager, Cross-Border Projects

CEO OFFICE
Malaysia

Mid Senior level


Why PayNet / Why Now

  • PayNet is expanding cross-border capabilities as part of its role as national payments infrastructure.
  • Multiple cross-border builds are underway (e.g. outbound multilateral connections, settlement flows, onboarding).
  • Execution today is fragmented consisting of manual processes, external dependencies, and delivery slippage.
  • We need to move from build-in-progress to fully delivered, real operational capability that will benefit all participants.

TL; DR

  • Own end-to-end delivery of cross-border programmes.
  • Drive fixes, integrations, and participant rollout at scale.
  • Coordinate across internal teams and external partners.
  • Reports to the Head of Enterprise Enablement & Execution.

Why This Role Matters

  • Cross-border delivery spans Product, Tech, Ops, Risk, Finance, and external partners, with current gaps in settlement processes, external dependencies, and execution discipline.
  • Without strong programme ownership, there is a higher risk of go-live delays and operational inefficiencies may scale as volume grows.
  • This role ensures delivery discipline at an enterprise level, with clear mandate to escalate, challenge, and drive decisions across teams and partners, and is not about project tracking.

What You Will Actually Do

  • Own end-to-end execution and delivery outcomes for cross-border programmes.
  • Drive rollout of key projects involving integrations, settlement fixes, and onboarding.
  • Act as single point of accountability across internal teams and partners.
  • Run a tight execution cadence covering milestones, dependencies, risks, and escalation.
  • Ensure participant readiness and clean go-live execution.

Examples of This Role in Practice

  • Deliver AliPay+ outbound go-live from testing through rollout.
  • Drive automation of cross-border settlement notifications.
  • Coordinate onboarding across pilot banks and participants.
  • Resolve blockers across settlement banks, scheme partners, and internal teams.
  • Standardise repeatable onboarding and integration models.

What Will Help You Succeed

  • Strong enterprise execution leadership and willingness to drive outcomes across boundaries.
  • Able to drive outcomes across multiple senior stakeholders through influence, clarity, and execution discipline, without relying on direct reporting lines.
  • Comfortable managing external dependency complexity (banks, schemes).
  • Structured and disciplined with strong escalation judgement.
  • Experience in payments, cross-border flows, or complex integrations preferred.

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About the Company

Payments Network Malaysia Sdn Bhd

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.

Join us in embracing digital payments and advancing Malaysia's financial landscape.