Why PayNet / Why Now
- PayNet operates critical national payment infrastructure where people decisions directly affect organisational stability and trust
- The organisation continues to scale in complexity, leadership depth, and regulatory expectations
- Senior people decisions increasingly require independent judgment rather than policy escalation
- This role strengthens leadership effectiveness and organisational resilience within the People Division
TL;DR
- Senior HR Business Partner supporting divisional leaders with high‑impact people decisions
- Operates as a trusted advisor with autonomy and accountability for outcomes
- Influences organisation design, talent decisions, and leadership capability
- Success is measured by quality of decisions, leadership effectiveness, and organisational health
Why This Role Matters
- People decisions at this level directly affect performance, engagement, and risk exposure
- Inconsistent or poorly judged interventions can scale quickly across teams and leaders
- This role provides disciplined, commercial people judgment aligned to business priorities
- The role places judgment and influence ahead of process execution
What You Will Actually Do
- Own the people strategy for an assigned division, aligned to business goals and workforce priorities
- Influence leaders on organisation design, workforce planning, and talent trade‑offs using insight and data
- Lead performance and accountability conversations, including underperformance and exit decisions
- Drive change initiatives that reshape structures, roles, and ways of working
- Advise on headcount, cost, and capability decisions through a commercial and risk‑aware lens
- Act as a consistent advocate for culture, fairness, and organisational integrity
Examples of This Role in Practice
- Partnering a divisional leader to redesign team structure to improve effectiveness rather than increase headcount
- Coaching a manager through a complex performance conversation with clarity and professionalism
- Challenging a talent requirement by reframing the underlying capability or delivery issue
- Supporting leaders through change while maintaining trust, engagement, and accountability
- Contributing to succession and talent decisions that affect long‑term leadership stability
What Will Help You Succeed
- Maturity to operate independently with limited guidance in complex situations
- Strong business acumen and ability to balance empathy with decisiveness
- Confidence influencing senior stakeholders through insight and sound judgment
- Experience handling sensitive people decisions with discretion and credibility
- Exposure to regulated or technology‑led environments is helpful but not required
About the Company
Payments Network Malaysia Sdn Bhd
Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!
As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.
Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.
At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.
Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.
Join us in embracing digital payments and advancing Malaysia's financial landscape.