Planning & Delivery Management, Principal Specialist

PLANNING & DELIVERY MANAGEMENT
Malaysia

Mid Senior level


Why PayNet / Why Now

  • National payments infrastructure with real economic and systemic impact
  • Organisation entering a phase of greater scale, scrutiny, and performance expectations
  • Leadership demanding clearer differentiation, stronger governance, and better data
  • Technology function expected to shape outcomes, and sustainable transition without any operational risk.

TL;DR

  • Service Availability – No service disruption due to contract renewal and payment.
  • Cost Efficiency – Drive contract negotiation and shape commercial and delivery outcomes.

Why This Role Matter

  • Risk: Failure to execute well results in system delivery delays, service disruptions, and regulatory exposure
  • Opportunity: Strong commercial and vendor decisions directly influence resilience, scalability, and national payment stability
  • Consequence: Role requires judgment, balancing cost, risk, vendor capability, and long-term strategic fit. The critical control point balance between technology ambition and commercial reality.

What You Will Actually Do

  • Own and drive end-to-end sourcing strategies for technology procurement across infrastructure, network, and security domains
  • Lead high-stakes contract negotiations, shaping commercial terms, risk allocation, and long-term vendor commitments
  • Build and manage strategic vendor relationships, influencing performance, innovation, and accountability
  • Make trade-offs between cost, speed, and risk, enabling informed decision-making at management level
  • Embed procurement discipline across projects, ensuring delivery teams operate within robust commercial frameworks

Examples of This Role in Practice

  • Liaise, renew and negotiate 8 different Telco contract arrangements with Maxis, TtDOtcom, TM, SINGTEL and Union Pay. Repeat that for IT Security related vendors Cloudfare, Ensign infosecurity, Yeswehack, etc
  • Annual and MidYear Opex Budgeting Exercise – Monthly actual vs forecast utilization for each assigned budget line.
  • Payment arrangement – validating invoice against contract. Obtain approval and submit request with support documents to Finance according to policies and procedures.

What Will Help You Succeed

Required strengths

  • Strong judgment in commercial negotiations, contract structuring, and vendor strategy
  • Ability to operate in high-stakes, high-pressure environments with competing priorities
  • Confidence engaging senior stakeholders and influencing decisions involving risk and cost trade-offs

Helpful advantages

  • Exposure to technology procurement (network, security, infrastructure) in regulated environments
  • Experience working with large-scale vendors and enterprise contracts
  • Familiarity with risk, compliance, and governance requirements in financial or critical infrastructure sectors

APPLY

About the Company

Payments Network Malaysia Sdn Bhd

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.

Join us in embracing digital payments and advancing Malaysia's financial landscape.