Senior Executive - Government Digitalization

Summary of responsibilities

He is responsible to assist the team in achieving the following objectives:

• Develop and build relationships with government officials, universities and other external stakeholders.
• Influence stakeholders to align their interests with the developmental and public interest objectives of PayNet. Identify opportunities for industry collaboration and harness collective industry efforts to achieve national economic benefits and efficiencies
• To ensure proposal / letter offer is completed before project implementation
• Exploring and maintaining service level, understand customers’ needs and foster good relationship

Key Areas of Responsibilities

Strategic Development

• Conduct research on areas related to payment systems with an objective to increase the efficiency, value proposition and inclusiveness of Malaysia’s payment systems
• Provide ideas and strategic solutions to support the country’s migration to electronic payments agenda

Market Intelligence

• Analyse data with the goal of discovering useful information, informing conclusions, and supporting decision-making.
• Assist superior to obtain market intelligence by actively following up with internal as well as market leads on e-payment progress and plans
• Obtain relevant statistics from required Government agencies and universities to continuously improve and ensure effectiveness of on-going campaigns

Building Relationships

• Assist superior to ensure that industry’s views and needs are taken into account and PayNet’s initiatives are syndicated with the the stakeholders
• Participate actively in internal and external engagement in harnessing potential business opportunities for PayNet, with greater focus on the government sector and at the relevant state government agencies
• Co-ordinate roadshows and events to showcase PayNet’s full suite of products and create awareness on e-payments to the businesses and public

Advocacy

• Assist superiors to develop and implement metrics to monitor stakeholder satisfaction and ensure the quality, timeliness and effectiveness of PayNet’s service delivery to stakeholders Others
• Assist superiors to co-ordinate between different departments to ensure PayNet’s products, services and initiatives are communicated to the stakeholders effectively
• Ensure the procurement process for any purchases on behalf of the division or selection of vendors is executed in a timely manner
• Co-ordinate roadshows and events to showcase PayNet’s full suite of products and create awareness on e-payments to the businesses and public.

Qualifications

Minimum Qualifications

• Degree holder

Technical Qualifications

• Computer literacy skills – MS Word, Excel, PowerPoint etc.
• Other skills related to technical literacy is highly appreciated

Additional Requirements:

• Ability to attend and handle customers in a pleasant, positive and professional manner.
• Effective communication skills.
• Punctual and reliable, with good time management skills
• Ability to learn quickly and transfer knowledge appropriately
• Ability to understand and interpret alphanumeric data
• Ability to maintain focus while working with voluminous data
• Computer literate – Microsoft Word, Microsoft Excel, MS Power Point, etc.
• Able to work independently with minimum supervision
• Ability to multitask
• Attentive to details