Business Process Transformation Manager

PAYNET AUTOMATE
Malaysia

Mid Senior level


YOUR MISSION AT PAYNET

As a Business Process Transformation Manager, you’ll be at the forefront of shaping the future of Malaysia’s financial ecosystem. You’ll lead strategic transformation initiatives that drive operational excellence and innovation across banks, fintechs, merchants, and businesses. This is more than a role—it’s a chance to create meaningful impact across the industry.

YOUR JOURNEY WITH US

Lead Transformation Projects

  • Spearhead end-to-end external transformation initiatives.
  • Analyze industry processes to uncover opportunities for innovation.
  • Apply methodologies like Lean, Six Sigma, Agile, and Kaizen to deliver measurable improvements.

Drive Data-Informed Decisions

  • Use advanced analytics to monitor performance and trends.
  • Translate insights into actionable strategies that align with stakeholder goals.

Collaborate Across the Ecosystem

  • Engage with financial institutions, regulators, and industry bodies.
  • Foster alignment and secure buy-in for impactful change.

Leverage Technical Expertise

  • Utilize RPA tools (UiPath, Power Automate, Power Apps) to design scalable solutions.
  • Stay ahead of automation trends in financial services.

Champion Risk & Compliance

  • Ensure all initiatives meet regulatory standards.
  • Develop risk mitigation strategies and maintain audit-ready documentation.

Empower Teams & Stakeholders

  • Mentor cross-functional teams and external partners.
  • Promote a culture of continuous improvement and innovation.

WHAT WE VALUE AT PAYNET

At PayNet, we believe in:

  • Purpose-Driven Innovation: We transform ideas into solutions that empower the financial ecosystem.
  • Collaboration & Trust: We build bridges across industries through transparency and shared goals.
  • Excellence with Integrity: We deliver high-impact results while upholding the highest standards.
  • Growth & Learning: We invest in our people and embrace change as a catalyst for progress.

BENEFITS OF JOINING PAYNET

At PayNet, we don’t just offer a job—we offer a thriving career in a purpose-driven organization. Here’s what you can look forward to:

  • Car / Transport allowances
  • Attractive salary packages based on your performance
  • 21 Days Annual Leave
  • 16% Employer EPF
  • Wellness benefit monthly
  • Childcare allowance monthly for children under 7 years old
  • Dental and Optical

QUALIFICATIONS

  • Bachelor’s degree (Master’s preferred) in relevant fields.
  • 10+ years in process improvement, analytics, or project management.
  • Proven success in leading transformation projects.
  • Strong stakeholder engagement and communication skills.
  • Familiarity with Malaysia’s financial industry and regulatory landscape.
APPLY

About the Company

Payments Network Malaysia Sdn Bhd

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.

Join us in embracing digital payments and advancing Malaysia's financial landscape.