Head of Risk Management

SUMMARY OF RESPONSIBILTIES

The Head of Risk Management is responsible for leading PayNet’s enterprise risk strategy, with a dual focus on internal risk exposure and risks arising from the broader financial ecosystem. This includes managing threats introduced by participants, vendors, shared infrastructure dependencies, and emerging systemic risks that may impact PayNet’s operations, reputation, or service and system availability.

KEY AREAS OF RESPONSIBILITIES

Strategic Risk Leadership

• Lead the Risk Management Division, formulating and executing a comprehensive risk strategy that encompasses both internal enterprise risks and external ecosystem risks.
• Identify and assess emerging risks that may impact PayNet's strategic direction or long-term sustainability.
• Serve as a key advisor to senior leadership and the Board on emerging risk trends, systemic vulnerabilities, risk appetite & tolerance capacities, and risk resilience & mitigation priorities.

Enterprise and Operational Risk Management

• Oversee the identification, evaluation, and mitigation of internal risks across business lines, systems, infrastructure, and key processes.
• Establish and maintain risk management systems and tools, including Governance, Risk & Compliance systems, risk & control registers, scenario models, and key risk indicators that reflect both internal controls and ecosystem dependencies.
• Drive root-cause analysis of risk events and implement lessons learned to prevent recurrence and strengthen controls.

Business Continuity and Crisis Management

• Lead PayNet’s enterprise efforts in business continuity management (BCM), crisis preparedness, and recovery planning, including key considerations on sector-wide dependencies and real-time payment operations.
• Collaborate closely with the Technology and Cyber Security teams to anticipate and evaluate emerging threats—including cyber disruptions, coordinated fraud attacks, technology failures, and reputational shocks—and design appropriate mitigation strategies.
• Collaborate with internal compliance, technology, product, and operational teams to ensure risk frameworks are robust and forward-looking.

Ecosystem and Interconnected Risk Oversight

• Identify and monitor risks introduced by PayNet’s ecosystem—banks, e-wallets, merchant acquirers, third-party processors, etc. — whose risk could potentially directly or indirectly impact the reputation and resilience of PayNet’s services.
• Develop frameworks to assess the risk profiles of participants and 3^rd party providers, including incident spillover, concentration risks, and interdependencies.
• Engage proactively with ecosystem stakeholders to strengthen shared resilience, service continuity, and coordinated risk responses.

Risk Culture and Capability Building

• Champion a risk-conscious culture across the organization, embedding accountability and ownership at all levels.
• Build and mentor a high-performing risk team, equipping them with tools and methodologies to support advanced risk analytics, monitoring, and reporting.
• Promote continuous improvement in risk processes through automation, data-driven insights, and strategic alignment with business priorities.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field; Master’s degree preferred.
• 10+ years of experience in risk management, with significant experience in a leadership role.
• Strong knowledge of risk management frameworks, regulatory requirements, and industry best practices.
• Proven ability to lead large-scale risk management initiatives and manage cross-functional teams.
• Excellent communication, leadership, and strategic thinking skills.

Functional Competencies 

• Risk management strategy
• Risk assessment and mitigation
• Regulatory compliance
• Team leadership
• Strategic planning