Senior Data & Compliance Specialist

SUMMARY OF RESPONSIBILITIES

Data Governance

• Develop, implement, and monitor data governance frameworks, policies, and procedures in alignment with all relevant regulatory requirements

Regulatory Compliance

• Monitor, review and advise the compliance of PayNet to the relevant regulatory requirements such as Malaysian Laws, relevant Regulatory Guidelines, Supervisory Expectation, PayNet’s rules, operating procedures and standards

Ecosystem Compliance

• Monitor, review and advise Participants’ compliance to PayNet’s rules, operating procedures, requirements and relevant Regulatory Guidelines

KEY AREAS OF RESPONSIBILITIES

Data Governance

• Design, develop, and implement a robust enterprise-wide Data Governance Framework, incorporating policies, processes, and controls that align with BNM guidelines, relevant Malaysian Laws, and international best practices
• Work closely with Cyber Tech Risk, Technology, Risk Management, Legal, and Business teams to integrate data governance principles into daily operations and strategic initiatives
• Conduct periodic compliance assessments and gap analyses to ensure regulatory adherence and recommend necessary improvements
• Oversee regulatory reporting requirements and ensure timely submission of data-related compliance reports to BNM and other authorities
• Lead incident response protocols in the event of data breaches, ensuring timely investigation and regulatory reporting
• Work closely with the Data Protection team to conduct training programs for employees on data governance, privacy, and regulatory compliance

Regulatory Compliance

• Research and advise on laws, regulations and policies applicable to PayNet inclusive of PayNet’s products and services, which includes assessing and disseminating regulatory guidelines issued by Bank Negara Malaysia
• Monitor and review compliance of PayNet to applicable laws, regulatory requirements and policies and identify gaps and develop action plans, if any
• Provide recommendations and to ensure as far as possible the identified gaps are closed
• Develop and implement compliance monitoring and reporting mechanism to check PayNet's own compliance with the applicable laws, regulatory requirements, rules, operating procedures and policies
• Follow up on actions required/preventive measures to be implemented by PayNet’s business teams to comply with the applicable laws, regulatory requirements, rules, operating procedures and policies
• Provide guidance on proper application and interpretation of laws, regulations and policies applicable to the business if need arises
• Draft out standard operating procedures, policies, guidelines and frameworks to ensure PayNet is in compliance with relevant laws, regulatory requirements, rules, operating procedures and policies

Ecosystem Compliance

• Advise on compliance related matter to the policies and procedures of PayNet to the Participants
• Monitor and review compliance of PayNet’s Participants with the prescribed rules, procedures and standards issued by PayNet
• Conduct mystery shopping for identified PayNet’s products/services, where applicable
• Develop and implement compliance monitoring and reporting mechanism to check the Participants’ compliance with the applicable laws, regulatory requirements, rules, operating procedures and policies
• Follow up on actions required/preventive measures to be implemented by PayNet’s Participants to comply with the regulatory requirements
• Prepare correspondences to Participants and key stakeholders
• Provide guidance on proper application and interpretation of laws, regulations and policies applicable to the Participants of PayNet's products/services if need arises
• Process Participants’ dispensation requests (only penalty waivers)

QUALIFICATIONS

Minimum Qualifications

• Degree in Law, Finance, Information Security, or a related field
• Strong communication skills (both written and verbal) in English and Bahasa Malaysia
• Minimum of 5 years’ relevant working experience in compliance, data governance, or risk management within the banking, financial services sector, or a relevant field

Additional Requirements

• High level of personal integrity and the ability to manage sensitive and confidential issues with complete discretion
• Acts as an agent of change and stimulates others to change. Always proactive in problem solving and constantly strives to go above and beyond for the nation
• Able to work independently under minimum supervision by understanding broad directions and can execute and deliver accordingly
• Good organisational, analytical, problem-solving skills, and is meticulous by nature
• Strong written, presentation, and communication skills; able to present to Management level committees
• Proficiency in Microsoft products; must be able to prepare Management level presentations, conduct data analytics, and general reporting documents
• Possesses a positive attitude and can maintain professionalism at all times
• Experience in developing and implementing a data governance framework from the ground up is a plus