Principal Specialist, Talent Management

TALENT MANAGEMENT & DEVELOPMENT
Malaysia

Mid Senior level


SUMMMARY


This role is accountable for identifying learning needs, co-designing and implementing targeted learning and talent development program, and facilitating employee upskilling and reskilling to ensure that PayNet's workforce is prepared to meet future demands and achieve the company’s goals and aspirations. Additionally, this role is crucial in promoting a culture of continuous learning and growth within the organization and enhancing employee engagement.  


KEY RESPONSIBILITIES


  1. Identify and address key learning needs to achieve PayNet’s goals through targeted learning and development.  
  2. Co-design, develop, and implement leadership program for PayNet Leaders at various levels.  
  3. Develop talent and accelerate talent readiness for succession planning, aiming for at least one ready now successor for each critical role. 
  4. Enhance the efficiency and effectiveness of the learning and development process through automation/ learning management system, and process improvement initiatives.   
  5. Collaborate on building a high-performing, value-based culture to achieve an 80% Employee Engagement Score (EES). 


DAILY RESPONSIBILITIES


The ideal candidate should demonstrate commendable competencies (knowledge, skills, and behaviors) to effectively fulfil the key responsibilities outlined below: 

 

Learning Needs Assessment  

  • Co-design and develop learning needs assessment for PayNet.  
  • Conduct learning needs assessment to gather inputs from the identified key stakeholders (managers/ employees).  
  • Engage with the senior leaders/ middle management to validate findings and gain insights to ensure learning needs are aligned with the organization needs.  

 

Instructional Systems Design  

  • Analyse the learning and development needs and identify learning needs and outcomes.  
  • Co-design effective learning and development program for adult learners to achieve the specified learning outcomes.  
  • Develop learning and development curricula in accordance with adult learning principles and methodologies.  
  • Implement targeted learning and development curricula tailored to specific learners. 
  • Evaluate the learning effectiveness of learning initiatives and their return on investment utilizing model such as The Kirkpatrick Model (Level 1 – Reaction, Level 2 – Learning, Level 3 – Behavior, Level 4 – Results).  

 

Psychometric Assessments  

  • Understands psychometric theories, test types, and the reliability and validity of tests. 
  • Uses assessments to identify employee strengths, weaknesses, and development opportunities. 
  • Analyses psychometric testing results to formulate talent development strategies. 
  • Provides guidance, feedback, or coaching based on psychometric testing results. 


QUALIFICATIONS


  1. The candidate should possess at least a Bachelor’s degree in Human Resources or a relevant discipline, with at least 6 years of experience in learning & development.  
  2. Certification in instructional design along with the expertise and experience in instructional systems design are required. 
  3. Effective communication and collaboration skills are essential, as well as good influencing, conceptual thinking, critical thinking, and problem-solving abilities.  


APPLY

About the Company

Payments Network Malaysia Sdn Bhd

Embark on an exciting career journey with Payments Network Malaysia Sdn Bhd (PayNet), the heartbeat of Malaysia's financial markets!

As the national payments network and a pivotal infrastructure for Malaysia’s dynamic financial markets, PayNet is a linchpin in advancing the nation’s digital economy.

Our comprehensive suite of retail payment solutions - encompassing DuitNow (QR and P2P), JomPAY (Bill Payments), FPX (Online), MyDebit (Domestic Debit), MEPS (ATM), and IBG (Interbank GIRO) - not only offer wide accessibility but are seamlessly integrated into the fabric of daily life in Malaysia. These services have revolutionised the way Malaysians handle financial transactions, marking a significant leap in consumer convenience and efficiency.

At PayNet, our focus is on providing a safe, efficient, and innovative payments system. We are dedicated to improving and managing payment services that meet the evolving needs of consumers and businesses. Our work ensures the stability and reliability of Malaysia’s financial system, supporting the growth of the economy.

Learn more about our work and how we are contributing to Malaysia's financial future at www.paynet.my.

Join us in embracing digital payments and advancing Malaysia's financial landscape.