RPA Specialist

SUMMARY OF RESPONSIBILITIES

We are looking for a Senior/Specialist for Process Automation to join our team. In this hybrid role, you will work from our Kuala Lumpur office and may have flexible working environment. As a Senior/Specialist for Process Automation, you will be responsible for executing and managing process automation projects with automation/ Robotic Process Automation (RPA) developers and engineers to design, develop, implement, and maintain automation solutions. This role combines technical expertise in automation-related tools and platforms with project management skills to ensure successful project delivery and ongoing support. This is a full-time position with growth opportunities in a fast-paced, dynamic environment.

KEY RESPONSIBILITIES

1. Project Management:

• Oversee the end-to-end lifecycle of improvement/automation/RPA projects, from requirements gathering to deployment and maintenance
• Develop project plans, timelines, and budgets
• Coordinate with stakeholders to gather requirements and define project scope
• Monitor project progress and ensure adherence to timelines and budgets
• Identify and mitigate risks and issues that may impact project delivery
• Manage project team (developers and engineers) and stakeholders and provide guidance/coaching with clear objectives and performance expectations for the team.

2. Technical Expertise:

• Possess strong knowledge of RPA and automation-related tools and platforms such as UiPath, Automation Anywhere, or Blue Prism.
• Work closely with the team to design and develop RPA/automation solutions that meet business requirements.
• Review and optimize existing RPA/automation processes for efficiency and scalability.
• Stay updated on the latest developments and best practices in RPA and automation-related technology.

3. Collaboration:

• Collaborate with business stakeholders to understand their needs and priorities.
• Work closely with other IT teams to integrate automation/RPA solutions with existing systems and processes.
• Communicate effectively with cross-functional teams to ensure alignment and successful project outcomes.

4. Quality Assurance:

• Establish and enforce coding standards and best practices within the team
• Conduct code reviews and ensure adherence to quality standards
• Implement testing strategies to ensure the reliability and accuracy of implemented solutions

5. Documentation and Training:

• Document automation/RPA processes, workflows, and configurations
• Provide training and support to business users on using automation/RPA solutions effectively
• Develop and maintain technical documentation for automation/RPA projects

QUALIFICATIONS

Minimum Qualifications

• Degree in Computer Science, Engineering, or a related field
• Proven experience in leading and managing technical teams
• Strong understanding of process improvement and RPA concepts and technologies
• Experience with project management methodologies such as Agile or Waterfall
• Ability to prioritize and manage multiple projects simultaneously
• Certification in RPA platforms (e.g., UiPath Certified RPA Associate) is a plus
• Minimum 5 years of relevant work experience, preferably in a high-pressured System Integrator environment – exceptional self-starter will be considered
• Experience in the IT banking and Telecommunications sector would be an added advantage

Additional Requirements

• Excellent communication and interpersonal skills 
• Extremely diligent, fine eye for details, supreme problem-solving capabilities and a team player