Software Quality Assurance Analyst - SQA Department

SUMMARY OF RESPONSIBILITIES

As a Junior Software Quality Analyst Automation Tester, you will play a crucial role in ensuring the quality and reliability of our software products through automated testing. You will work closely with the senior QA test automation engineer and development team to automate testing of the assigned products or projects and contribute to the overall improvement of our software development process.

KEY AREAS OF RESPONSIBILITIES

1) Test planning and strategy

• Be involve and assist in creating test plans and test strategies for projects / existing products.
• Collaborate with senior testers and developers to identify areas suitable for automation.

2) Test Automation

• Develop and maintain automated test scripts using automation tools and frameworks (e.g Selenium, JavaScript, Pyhton, Java, etc).
• Execute automated test cases and report, track and troubleshoot on defects.
• Continuously enhance and optimize automated test scripts.

3) Manual testing

• Executed manual test cases as needed, especially for areas not covered by automation.
• Plan and explore ways to automate as part of backlog.

4) Defect reporting

• Identify, document and track software defects in issue tracking system (i.e: Pivotal Tracker)

5) Regression testing

• Conduct regression testing to ensure that new changes do not adversely affect existing functionality.

6) Collaboration

• Collaborate with senior testers, application developers, product managers, and other stakeholders to understand requirements and provide continuous feedback.

7) Documentation

• Document test cases, monitor test results and test reports in tools (e.g: TestRail, PivotalTracker)

8) Continuous learning

• Independently learn and stay updated with testing methodology and automation tools.
• Provide feedback and propose for required training for upskill of self and team members.

9) Problem Solving

• Ability to solve issues identified through problem solving methodologies.
• Collaborate with senior testers, application developers or other departments to solve issues.
• Track the issues, with identified root cause, and solution / preventive measures.
• Share learning with team members.

CORE COMPETENCIES 

1) Acts with Integrity & Professionalism

• Holds oneself to the highest standards of ethical behaviour and professional conduct
• Protects and upholds PayNet’s reputation in internal and external interactions
• Takes responsibility and ownership for self, team’s and organisation’s commitments (including mistakes)

2) Fosters Collaboration

• Understands the interdependencies and unique requirements of key PayNet stakeholders
• Builds personal rapport and mutual relationships for work effectiveness & optimal delivery
• Collaborates, being inclusive and provides proactive support and guidance, to individuals or teams within and beyond the organisation

3) Strives for Excellence

• Benchmarks against the best, sets challenging targets and strives to deliver beyond set targets
• Maintains high quality work standards while continuously pursuing improvement
• Vigorous and continuous self-driven development with an optimistic demeanour in overcoming challenges and self-limiting beliefs

4) Embraces Change & Innovation

• Identifies opportunities, new ideas and drives execution for improvement and growth
• Acts as change agent and is flexible to adapt to internal and external changes
• Prioritises and allocates resources based on importance and urgency of change initiatives

5) Focuses on Customer

• Builds understanding of customers’ unique needs and preferences
• Strives to go beyond customers’ requirements without compromising PayNet’s interest
• Strives to enlist customers’ trust without compromising PayNet’s interest

6) Effective and Open Communication

• Adjusts one’s interaction style to suit target group preferences
• Demonstrates patience and listens attentively to others’ opinions and suggestions
• Uses multiple communication strategies and methodologies to promote dialogue, create understanding and gain buy in from stakeholders

QUALIFICATIONS

1) Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Systems Technology, or Software Engineering
• Minimum 2 years of relevant work experience,
• Fresh graduates with exceptional self-starter competencies will be considered for entry level positions too.
• Relevant work experience in the Financial Services and/or Technology sectors would be an added advantage. 

2) Technical Qualifications 

• Experience with test automation script language's such as Python, Java, Selenium, JavaScript & etc.
• Beginner or Intermediate level of understanding of the main concepts and processes around bug lifecycle, testing methodology and test estimation.
• Knowledge of application functions, bug fixing, and testing protocols, Agile/Hybrid Agile, and DevOps

 Additional Desirable Skills

• Sufficient delivery experience within the Agile or Hybrid.
• Ability to communicate effectively with different kinds of audience such as organising discussion or presenting ideas to team members, etc. Good communication and presentation skills, both verbal and written, in English
• Experience utilising tools such as Pivotal Tracker, JIRA, TestRail and Confluence or similar tools for test planning, execution, and defect management in an integrated environment.