Technical Delivery Manager

SUMMARY OF RESPONSIBILITIES

As a technical delivery manager, you would be responsible for overseeing the successful delivery of software development projects in the Application Modernization Program [AMP]. Your role would involve project planning, resource allocation, team leadership, and stakeholder management. You would work closely with cross-functional teams to ensure effective coordination and collaboration throughout the project lifecycle. You would define project scope, establish timelines, and monitor progress to ensure projects are delivered on time and within budget. Additionally, you would play a key role in stakeholder engagement, managing client expectations, and driving quality assurance processes to ensure high-quality deliverables. Your expertise in project management and technical knowledge would be essential for driving successful project outcomes.

The product implementation gearing towards a modernized application and architecture running on AWS Cloud. The role is expected to drive internal adoption of in-house development and moving away from vendor outsourcing.

KEY AREAS OF RESPONSIBILITIES 

• Overseeing the successful delivery of software development projects and ensuring they meet the defined objectives, timelines, and quality standards. Play a crucial role in bridging the gap between business requirements and technical implementation.
• The primary responsibilities include project planning and management, resource allocation, team leadership, and stakeholder management. Work closely with cross-functional teams, including developers, designers, testers, and product owners, to ensure effective coordination and collaboration throughout the project lifecycle. Coordinate and drive delivery across various department and teams within AMP and outside of AMP.
• Responsible for defining project scope, objectives, and deliverables. They create project plans, establish timelines, and allocate resources to meet project goals. Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track. Plan and is accountable to ensure that the identified releases / go-live is successfully integrated to the overall organization process.
• Play a pivotal role in stakeholder management. Engage with clients, business partners, and internal stakeholders to understand requirements, provide regular project updates, and manage expectations.
• Ensure effective communication, resolve conflicts and blockers, and maintain strong relationships with stakeholders.
• Oversee quality assurance processes, ensuring that software deliverables meet the defined quality standards. Be part of the reviewer of testing strategies, conduct quality reviews, and drive continuous improvement initiatives.
• Overall, the role requires you for driving successful project delivery by balancing technical expertise, leadership skills, and effective project management practices. You are instrumental in ensuring project success, client satisfaction, and the achievement of business objectives.

QUALIFICATIONS

Minimum Qualifications

• Education: A bachelor's degree in computer science, information technology, or a related field is typically required.
• Minimum 5 years of relevant work experience, preferably in a high-pressured environment exceptional self-starter will be considered.
• Experience in the IT banking and Telecommunications sector would be an added advantage.

Technical Qualifications

• Strong Project Management Skills: Possess excellent project management skills, including the ability to define project scope, plan and allocate resources, manage budgets, and track progress against timelines. Proficient in using project management methodologies and tools such as Agile, Scrum, and Kanban.
• Technical Proficiency: Solid understanding of software development processes, methodologies, and technologies. Familiar with programming languages, frameworks, and databases relevant to the projects managed. The knowledge allows to effectively communicate with development teams, provide technical guidance, and make informed decisions.
• Quality Assurance and Testing Tools: Familiarity with quality assurance and testing tools is important for ensuring the delivery of high-quality software. Knowledge of automated testing frameworks, bug tracking systems, and continuous integration/continuous delivery (CI/CD) tools can contribute to successful project outcomes.
• Collaboration and Communication Tools: As the role requires work with cross-functional teams and stakeholders, proficiency in collaboration and communication tools is essential. This includes tools such as project management software (e.g., Pivotal Tracker, JIRA), team collaboration platforms (e.g. Microsoft Teams), and video conferencing tools (e.g., Microsoft Teams, Zoom, Google Meet).
• Cloud Technologies: Familiarity with cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is valuable for managing scalable and resilient software deployments. Understanding cloud infrastructure, serverless architecture, and containerization technologies like Docker and Kubernetes is beneficial.
• Reporting and Documentation Tools: Skilled in creating reports, documenting project requirements, and maintaining project documentation. Proficiency in tools like Microsoft Office suite, Confluence, or Gitlab