Business Development Officer

Core responsibilities

• Provide assistance for all b2b sales via appointed portals/ software.
• Assist with customers’ queries, issues and returns.
• Design and implement lead generation, business profiling and sales conversation strategies.
• Develop and maintain a product and marketplace knowledge base.
• Manage marketplaces and meet customer service SLAs.
• Any ad-hoc tasks as assigned by HOD.

Job specifications

• At least 1 year of past working experience in lead generation and sales.
• Competent with Microsoft Suite and willing to learn new software.
• Flexible to accept and adapt to constant change.
• Attention to detail to ensure accuracy.
• Demonstrate the ability to work under pressure and collaborate in cross-cultural team settings.
• Proactive, responsible, organized, and able to work independently.
• Good command of written and spoken English.