Accounts Specialist cum Office Administration Officer

Roles & Responsibilities

Accounts Receivable Management

• Generate and issue sales invoices and receipts accurately and in a timely manner.
• Maintain and organize sales and billing documents.
• Proactively manage collection, ensuring timely follow-ups on outstanding payments.
• Liaise with customers regarding payment matters, invoice discrepancies, and billing disputes.
• Handle customer billing inquiries and resolve disputes professionally.
• Liaise with customers, lawyers on cheque collection if any and promptly deposit into respective banks.
• Monitor via CRMs for overdue accounts closely through regular follow-ups via phone calls and emails. Prepare regular reports to Group Accountant and management on AR status.
• Work closely with operations, service, and sales teams to support collections and resolve outstanding AR issues.
• Prepare and send reminder letters, final demand notices, and initiate legal proceedings where necessary.
• Preparation of bank payment requests for approval.
• Handle selected subsidiary accounting entries and monthly closings, and prepare monthly reports to Group Accountant for monthly consolidation.
• Other duties as assigned

Office Administration

• Handle general admin tasks (correspondence, filing, scanning, reception).
• Assist with employee onboarding (equipment, software, welcome kits).
• Maintain office supplies and manage vendor coordination.
• Oversee office maintenance, cleanliness, and equipment upkeep.

Requirements

• Minimum of 2 years of experience in accounts receivables and collection in Singapore.
• Familiarity with AR recovery processes, including correspondence with clients, emails, Small Claims Tribunals (SCT) filing and arbitration proceedings is a strong plus.
• Strong proficiency in Microsoft Office (Excel, Word, Outlook, etc.).
• Accounting knowledge is required; a degree in Accounting, Finance, or a related field is a plus.
• Detail-oriented, proactive, and able to work independently with minimal supervision.
• Excellent communication and negotiation skills. Proficiency in English is required.