Job description
Duties/Responsibilities:
- Manage overall network operations and provide support for the network infrastructure, including resolving critical issues.
- Provide Level 3 response, analysis, and resolution planning to manage issues and deliver appropriate solutions.
- Analyze network needs and contribute to the design, integration, and installation of network architecture.
- Establish a stable, secure, and maintainable IT network infrastructure by implementing industry best practices for efficient system management.
- Conduct regular network performance tests.
- Ensure all network equipment is updated with the latest applicable firmware releases.
- Evaluate new technologies for infrastructure improvement and hardware refreshment.
Education and Experience:
- Bachelor's Degree in Information Technology, Networking, Computer Studies, or any related field.
- Minimum of 5-8 years of related experience.
- Must possess at least a CCNP certification.
- Hands-on experience in system installation, configuration, and maintenance of Cisco, Fortinet, and Juniper internetworking-related products such as firewalls, routers, access points, and switches.
- Strong knowledge of TCP/IP networking, including LAN, WAN, and WLAN implementation and management.
- Good understanding of internetworking technologies such as VLAN, STP, and routing protocols like IGRP, EIGRP, OSPF, and BGP.
- Good understanding of network security concepts and best practices.
- Experience in using tools and writing scripts to automate build, monitor, and troubleshoot services is required/an added advantage.
- Understanding of ITIL concepts is an added advantage.
- Self-starter, able to work independently, display initiative, and keen to take responsibility.
- Adaptable and flexible to changing environments and needs.
- Able to work under pressure and manage conflicting priorities and deadlines.
- Able to communicate and set the right solution expectations with customers and internal cross-functional teams.
- Strong interpersonal and communication skills.
Experience:
- Network engineering: 5 years (Required)
License/Certification:
- CCNP (Required)