Key Responsibilities
- Provide technical and engineering support for medical aesthetic equipment which includes on-site maintenance servicing.
- Provide after-sales maintenance service to customers, perform calibration of electronic components and execute laser alignment procedures.
- Manage routine repair work and provide troubleshooting and installation setup.
- Manage spare part inventory and warranty spare part returns
- Plan routine servicing schedule and assist in equipment setup for demo and new setup.
- Arrange for equipment maintenance service contract and administrative documentation.
- Ensure proper documentation, notification, tracking and follow upon all technical matters.
- Prepare and maintain technical service reports.
- Communicate with the manufacturers on complaints and problems.
- Attend to break down repair at short notice.
- Assist delivery work as assigned.
- Provide technical support function at demonstrations and exhibitions.
Key Requirements
- Diploma / Bachelor Degree in Electrical / Electronic / Mechanical Engineering or equivalent.
- Must have Singapore Class 3 Driving Licence.
- Possess relevant experience in maintenance servicing and troubleshooting skill knowledge in laser system and medical aesthetic equipment.
- Good technical problem solving, troubleshooting and follow-up skills.
- Good team player who is able to complete the assigned jobs within given time frame and possesses great desire to learn and grow with the company.
- Able to work independently, is hardworking and possesses good interpersonal skills.
- Able to write and communicate well in English.
About the Company
Neoasia Group
Neoasia is committed to seeking and distributing products that are clinically proven to be safe, effective and of highest quality.
Since its inception in 1995, Neoasia has been dedicated to bringing the most technologically advanced aesthetic equipment and skincare products to the medical community and consumers.
Priding itself as the setter for high standards in aesthetic technology, Neoasia recognizes the need for aesthetics practitioners to maintain their art at its peak. Combining cutting-edge technologies with exceptional relationships and premier services, Neoasia continues to keep their clients at the forefront of aesthetic trends, keeping their fingers on the pulse of global aesthetic market and bringing only the finest technologies that ensure safety and optimal results, all through science.
Neoasia's corporate headquarter is situated in Singapore, with our distribution networks extended to Malaysia, Brunei, Indonesia, Vietnam, The Philippines and China. Our secured geographical coverage of clinics, hospitals and retail outlets in the region is your guarantee to greater distribution and marketing services.