Position: Admin & Operation Internship (Consultation)
Location: Hybrid role – our KL office based in Semantan, near MRT Semantan.
Allowance: RM 800 per month
Job Responsibilities:
Administrative & Data Management
- Data Cleaning and Entry: Process mass consultations sessions data via google sheet and enter session details and data into designated client systems.
- Onboarding and Setup: Support consultant onboarding and profile setup, manage consultation resources, and update website content related to services.
Consultation Services Coordination
- Member Engagement: Assist members and consultants in booking and managing consultation sessions, including finding convenient time slots and matching members with suitable consultants.
- Consultant Support: Guide consultants on best practices, from using additional resources to ensuring a supportive environment for members.
- Set up booking links, coordinate schedules for client onsite events.
- Operations & Issue Resolution: Collaborate with the other teams to solve any service-related issues and refine consultation processes to improve user experience.
What We're Looking For:
- Fluent in English with strong communication skills
- Proficient in Google Workspace (Docs, Sheets, Slides)
- Detailed oriented and comfortable working with data and basic data analytics
- Passion for the health and wellness industry
- Ability to manage tasks, meet deadlines, and work in a fast-paced environment.
- [Occasional] Flexibility to work on weekends when needed, with fair compensation for any additional hours.
Nice to Have (But Not Required) :
- Bachelor’s degree in a health-related field (e.g., Psychology, Nursing, Social Work, Nutrition, Public Health, Medicine, Exercise Physiology, Health Education, or similar)
- Proficiency in a second language (e.g., Bahasa Malaysia, Mandarin, Tamil)
- As we are a dynamic startup, responsibilities and tasks may evolve over time to align with our growth and objectives. Any changes to the role will be communicated clearly and promptly by your manager.
- Excellent communication and interpersonal skills, with the ability to collaborate across teams.
- Highly organized, proactive, and comfortable navigating ambiguity.
- Bonus if you have prior experience in healthcare projects, internships, or volunteering in clinical or patient-focused settings.