Head of Consultation Centre

CARE DELIVERY
Malaysia

2 weeks ago


Head of Consultation Centre


Location: On-site | Malaysia


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Naluri is changing the way healthcare is delivered.

A digital health therapeutics company operating across SEA, we are focused on the intersection of mental health and physical chronic diseases.

We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers and ultimately, people on achieving a healthier lifestyle.

Reach out to us to learn more! tiffanie@naluri.life

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Job Summary

Oversee the day-to-day operations of our consultation centre which provides individuals and/or groups with consultation sessions conducted by certified professionals. Work is performed in a typical office work environment. 

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What you'll be doing:


  • To manage day-to-day operations of the centre while balancing the needs of various internal and external stakeholders
  • To oversee and report weekly, monthly, quarterly, and annual metrics
  • To recruit, train and supervise the consultation administration team 
  • To measure and monitor performance of the Consultants (certified healthcare professionals) to ensure the consultations are carried out professionally and efficiently
  • To develop and continuously look out for opportunities to improve relevant systems, processes and best practices
  • To work closely with Leadership team for mid to long term strategic planning and execution of special projects 

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What we’d love to have for the role include:


  • Bachelor’s degree in program management, business or public administration, or related fields
  • Minimum of five (5) years of recent overall operations management experience

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The most important parts of our culture are:


  • Teams work together to decide what will give our customers the most value and how to accomplish it.
  • Virtual or actual get togethers, lunch or evenings out.
  • We encourage you to use that unlimited vacation days policy! (just don't let your team down!)
  • Growing exponentially, learning extensively and unlocking potential and ambition
  • "Act like an Owner", "Keep it Simple", "Try and Error", "Fail fast", "Disagree and Commit", and "Think Big".

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The People:

We have Scuba Divers, Cooks, Travelers, Photographers, Dancers, Museum Goers, Foodies, Explorers, Enigmatologists (yes, better Google that one!), Video Gamer heroes, Movie Buffs, Readers, Swimmers, Board Gamers, Music Lovers, and every other variety of people. We have Family people, Single people, Happy people. Someone here is just waiting to be your friend!

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Growth Opportunities:

The sky is the limit. If you are driven and hungry to grow, you will learn from the best in the industry. Want to make an impact on the business and the people we serve? Bring your ideas to the table, plan and execute them, experience how they come to life and make our members healthier.

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Work Hours & Benefits:


  • To start in July 2022
  • Full time 
  • Continued Education and Training
  • Attractive salary depending on the application’s education and experience level

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Think you have what it takes? Reach out to us today! We are looking for clinical psychologists who have an optimistic disposition, good communication skills, able to work independently and as a positive team member.


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About the Company