Executive (Quality Management System - QMS), QuaMEC

About the Role

The Quality Management and Enhancement Centre (QuaMEC) is responsible for ensuring and maintaining the quality of academic programmes across the University of Cyberjaya. We are seeking a proactive and detail-oriented individual to support the planning, implementation, and continuous improvement of the University's Quality Management System (QMS) and quality assurance initiatives.

Key Responsibilities

• Coordinate the development, maintenance, and dissemination of quality documents, including policies, standard operating procedures (SOPs), guidelines, and work instructions.
• Manage records and administrative matters related to internal quality auditors.
• Organise and coordinate training programmes for internal quality auditors.
• Support the planning and execution of university-wide internal quality audits, including scheduling, auditor assignments, and stakeholder communication.
• Maintain records of audit findings, corrective actions, and preventive action reports.
• Prepare annual reports and documentation on QMS activities, progress, and achievements.
• Coordinate QMS-related meetings, including meeting preparation, minute-taking, action tracking, and documentation.
• Assist with documentation and activities related to programme accreditation by the Malaysian Qualifications Agency (MQA).
• Perform other duties as assigned by management.

Requirements

Minimum Qualifications

• Bachelor's Degree in any recognised field.
• 1-3 years of relevant working experience.
• Basic knowledge of Quality Management Systems (QMS) and ISO 9001 standards.
• Strong digital literacy, document control, coordination, and administrative skills.

Preferred Qualifications

• ISO 9001 Internal Auditor certification.
• Experience in higher education or university administration.
• Exposure to Quality Assurance, QMS implementation, or MQA accreditation processes.
• Good command of English, both written and spoken.

What We're Looking For

• Strong organisational and documentation skills.
• Detail-oriented with excellent record management capabilities.
• Ability to coordinate multiple stakeholders and manage competing priorities.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a dynamic environment.

Why Join Us?

Join University of Cyberjaya and contribute to the continuous enhancement of academic quality and institutional excellence. This role offers valuable exposure to quality assurance practices, ISO standards implementation, and higher education accreditation processes while providing opportunities for professional growth and development.