RESPONSIBILITIES AND TASKS
A. Key Responsibilities:
Visa Application and Processing
•Oversee the end-to-end process of student visa applications, renewals, cancellations, and appeals.
* Verify and process required documentation for submission to the relevant authorities (e.g.,
EMGS, Immigration Department).
* Track and follow up on visa application statuses to ensure timely processing.
Compliance and Reporting
•Ensure adherence to immigration and institutional policies regarding visa management.
•Prepare and submit periodic reports to management and relevant authorities, including EMGS and Immigration.
* Maintain accurate and up-to-date records of all visa-related transactions and documentation.
Student Support and Communication
•Provide guidance to international students on visa requirements, processes, and regulations.
•Address queries or concerns related to visas promptly and professionally.
•Conduct orientation sessions or briefings on visa procedures and compliance for new students.
Stakeholder Engagement
* Liaise with the Immigration Department, EMGS, and other government agencies to ensur smooth processing of visa matters.
•Collaborate with internal departments, such as admissions and finance, to align visa pro with institutional requirements.
Policy Development and Improvement
•Assist in reviewing and improving visa-related policies and procedures to enhance operational
•Stay updated on changes in immigration laws or policies and ensure timely implementation within the institution.
Administrative and Ad Hoc Tasks
•Manage and update visa-related data in the institution's systems or portals.
•Provide administrative support for events or activities related to international students.
OTHER TASKS
To carry out any duties or responsibility that are assigned by the Manager/Senior Manager/Registrar/Management.
OTHER REQUIREMENTS:
•Familiarity with the higher education landscape in Malaysia is an added advantage.
* Willingness to work flexible hours when needed, especially during peak seasons.
APPLYAbout the Company
Cyberjaya Education Group Berhad
Cyberjaya Education Group Berhad is a public listed company engaged in the provision of educational services and committed to the improvement of the private education landscape in Malaysia and the region.
At Cyberjaya Education Group Berhad, we believe that we are investing today in the future of tomorrow’s leading professionals who will positively impact society at large.