(AMU) INFORMATION TECHNOLOGY, EXECUTIVE

INFORMATION TECHNOLOGY
Malaysia

Executive


Job Overview

This position is responsible for managing and maintaining IT daily operations for the University with the objective to perform a variety of duties associated with planning, repair & maintenance as assigned from the Head of IT and the Bursar.


Responsibilities

  • Manages ICT activities within the university
  • Provides technical expertise to the university
  • Manages technical resources within the university environment
  • Maintaining, monitoring the security of computer, systems and IT infrastructure
  • Running performance checks on current systems and IT infrastructure
  • Creating standardised procedures and producing reports
  • Creating and following schedules and budgets
  • Evaluating the feasibility of technical approaches to problems.
  • Ensures effective support to both staff and students by assisting in resolving all
  • IT related issues and to provide support during school events in a timely and reliable manner.
  • Monitor, configure network infrastructure, including Google Workspace, email, routing/switching, firewall, load balancer equipment and computer labs.
  • Ensure security of data, network access and backup systems.
  • Provide technical support, troubleshooting and maintenance of all university IT assets i.e., computers, printers, laptops, projectors, smartboard, smart panel tv, computer system, telephony system, CCTV and networks.
  • * Perform data backup; installation, upgrading and configuration of IT equipment, PCs, standalone printers/MPs, network and related services.
  • * Manage, maintain and monitor IT inventory such as software licenses, desktop, laptop, printer etc.
  • * Perform regular (Windows/Chrome OS) security patches, antivirus upgrade.
  • * Any other task assigned by management from time to time.


Qualifications

Required Qualifications

* Degree in ICT or related discipline

* - At least 2 years of relevant work experience in systems administration, helpdesk support function, application and network/technical support in the

education industry.

* Practical experience with Windows, iOS, Google ChromeOS, Microsoft 365/Office 365 & Google Workspace

* Expert in PC and server/network (routing and switching)/server virtualisation.

* Decision-Making Skills - the ability to solve problems and make decisions and task delegations.

* Self-Management Skills - the ability to plan time effectively and to organise oneself well.

* Able to execute the instructions given by the superior: - To understand, verify, plan and deploy the assignment based on the scope of work - for any IT projects (ad-hoc)

* English & Bahasa Malaysia (Fluent)

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About the Company

Cyberjaya Education Group Berhad

Cyberjaya Education Group Berhad is a public listed company engaged in the provision of educational services and committed to the improvement of the private education landscape in Malaysia and the region.

At Cyberjaya Education Group Berhad, we believe that we are investing today in the future of tomorrow’s leading professionals who will positively impact society at large.