An Account Manager (Public Sector/GLC) is responsible for managing and growing relationships with government agencies, public sector organizations, and Government-Linked Companies (GLCs). The role focuses on understanding client needs, identifying business opportunities, ensuring successful project delivery, and achieving sales and revenue targets while maintaining compliance with procurement policies and regulatory requirements
Roles and Responsibilities:
- Manage assigned accounts, identify new leads, upsell from previous closed business.
- Manages pipelines and forecast data, provide consistent updates on delivery and billing information for analysis and reporting.
- Manage the business relationship, gather customers’ intelligence data, and cover all levels within the customers’ organizations, deliver quality service and total customer satisfaction.
- Responsible in handling accounts in Enterprise Business.
- Fulfil tenders/proposals’ requirements, to ensure comprehensive solution with competitive pricing and a compelling value proposition.
- Provide and position proactive proposals - anticipate customers’ requirements, ensure that it’s aligned with business goals with feasible IT solutions that provide highest return on their IT investment.
- Work with various groups internally e.g. solution architects, solutions consultants, project managers in order to position Mesiniaga's proposals as business solutions of greatest added value.
Requirements
- Minimum Diploma or Degree in Computer Science/IT, Business Admin, or Marketing.
- Minimum 5 years or more of experience in IT solution sales (preferred) or general sales.
- Have proven track record in sales in the Enterprise Business.
- Target met consistently with an inclination towards consultative selling style.
- Have broad and extensive sales knowledge especially in Enterprise Business.
- Possess knowledge and skills in AI and its tools.
- Good understanding in IT Systems Integration Ecosystem.
- Results-driven and independent, process oriented and has a good discipline in maintaining proper tracking of sales forecasts, account planning and opportunity management.
- Able to show good presentation and communication skills.
- Proficient in Bahasa Malaysia and English languages (written and verbal).