Business Operation Executive - CEO Office

Job Overview:

We are seeking a highly organized and proactive Operations Executive to support the CEO and COO in driving business execution across departments. This role is critical to ensuring follow-through on key decisions, tracking progress of action items, and maintaining alignment between leadership and functional teams - especially post-sales meetings and cross-functional initiatives.

You will be the go-to person for coordinating operational accountability and ensuring that departmental leaders deliver on agreed timelines and objectives.

Key Responsibilities:

1. Meeting Follow-Up & Execution Support
   1. Document and distribute meeting minutes with clear action items and owners.
   2. Track and follow up on assigned tasks across departments, especially after sales and management meetings.
   3. Provide status updates to CEO/COO on weekly progress and delays.
2. Cross-Department Coordination
   1. Serve as a liaison between leadership and departmental heads to ensure strategic initiatives are executed.
   2. Proactively chase updates and escalate issues or bottlenecks where necessary.
3. Operational Reporting
   1. Assist in preparing weekly dashboards, reports, and summaries for internal meetings.
   2. Monitor execution of KPIs and deliverables.
4. Process Management & Administration
   1. Maintain and improve task tracking tools and systems (e.g., shared sheets, Zoho Projects, etc.).
   2. Standardize documentation for meeting minutes, trackers, and internal SOPs
5. Support to CEO/COO
   1. Help prioritize and manage daily tasks and calendars when needed.
   2. Handle ad-hoc requests and special projects that require coordination and fast execution.

Requirements:

• Bachelor's Degree in Business Administration, Operations, or related field.
• 2+ years of experience in an administrative, coordination, or operations support role.
• Excellent communication and follow-up skills - both written and verbal.
• Strong organizational skills with attention to detail and deadlines.
• Proactive, assertive, and comfortable dealing with senior stakeholders.
• Proficient with Google Workspace, Excel, project management tools (Zoho, Monday.com, etc.)

Preferred Traits:

• Experience in a tech, software, or B2B sales-driven environment.
• Familiarity with ERP, CRM, or SaaS systems is a plus.
• Able to work independently while managing multiple tasks simultaneously.

Career Path:

This role is a stepping stone toward roles such as:-

• Manager, CEO Office
• Business Operations Manager
• Project Management Officer (PMO Lead)