Job Responsibilities
- Lead cross-functional implementation teams to successfully deliver software and technology solutions according to internal business requirements
- Develop and manage comprehensive implementation plans including timelines, resource allocation, risk assessment, and quality assurance
- Oversee and coordinate with existing IT and software vendors to ensure alignment with project goals and timely delivery of services
- Serve as the primary point of contact between technical teams and business stakeholders throughout the implementation lifecycle
- Create and maintain project documentation including requirements, specifications, test plans, and user guides
- Manage system integration activities ensuring proper configuration, data migration, and system testing
- Identify potential issues and bottlenecks in the implementation process and develop effective solutions
- Monitor project progress against established metrics and KPIs, adjusting course as needed
Vendor Management
- Evaluate and manage relationships with software technology vendors and implementation partners
- Negotiate vendor agreements and ensure compliance with contractual obligations
- Monitor vendor performance and address any service delivery issues
- Coordinate vendor activities to align with project timelines and requirements
Job Requirements
- Bachelor’s degree in computer science, software engineering, information system, or related field
- 5+ years of experience in software implementation and project management
- Demonstrated experience in full lifecycle system implementation projects
- Strong technical background with hands-on software development experience
- Proven track record of successfully managing IT vendors and external partners
- Excellent understanding of project management methodologies
- Strong problem-solving skills with ability to analyze complex systems and processes
- Experience with system integration, data migration, and testing methodologies
- Outstanding communication skills with ability to translate technical concepts to non-technical stakeholders
- Experience in financial services industry