Real Work. Real Learning. Real Impact.
Are you ready to go beyond the typical intern experience? At Direct Lending, we don’t believe in “just fulfilling a requirement.” You’ll take ownership of real finance/credit product/business ops tasks from day one. If you're passionate about solving problems, thinking differently, and growing fast—we want you on our team!
✨ Why Join Us?
- Meaningful Work: No photocopying or coffee runs. You’ll work on real finance/credit product/business ops tasks that matter
- Career Growth: Gain hands-on experience in credit, finance, and business ops—with the potential for a full-time offer after internship
- Learning Culture: Work with an open-minded, ambitious team that values initiative and ideas over hierarchy
- Great Office Perks: 10 mins walking distance to MRT TTDI, hybrid work, pantry stocked with free snacks/coffee/tea and a casual dress code
💼 What You’ll Be Doing?
- Loan Support: Assist borrowers through the entire financing process—from eligibility checks to documentation and fund disbursement
- Customer Engagement: Respond to customer inquiries clearly and professionally across all communication channels such as email, chat, and phone. Troubleshoot issues, guide users through platform features, and ensure smooth resolution of support-related matters
- Maintain Records & Feedback Loop: Maintain accurate records of interactions and resolutions. Gather insights from customer and merchant touchpoints to inform internal teams and drive improvements in products, services, and user experience
- Product & Market Research: Support new business and product development through market research, validation and testing
✅ Are You the One?
- Detail-oriented, organised and good at multitasking
- Self-motivated, results-driven and eager to learn
- Curious and not afraid to challenge conventional thinking
- Great communicator and strong team player
- Proficient in English and Bahasa Malaysia
🌟 Nice-to-Haves That Impress Us
- Previous internship, part-time job, or business experience (online or offline)
- Strong analytical and problem-solving skills
- Familiarity with Microsoft Excel, Word, Google Sheets, or Docs
🏢 Who We Are
Direct Lending Sdn Bhd is a fast-growing online lending platform in Malaysia. We help individuals and businesses access affordable financing—from personal loans to SME and auto service financing—through tech-driven solutions and personalized service.
Our mission is to make financing simple, fast, and accessible—and we’re building a team that’s bold enough to reimagine the future of lending.
📩 Ready to Join Us? Take the Assessment & Show Us Your Strengths
Step 1: Complete a brief assessment via TestGorilla (15–20 mins) to evaluate your attention to detail and MBTI personality type:
👉 https://app.testgorilla.com/s/fd2r1jvd
Step 2: Click “Apply” and submit your resume
⚠️ If you're just looking to complete an internship for graduation, please don't apply. We will treat you as a full-time fresh grad to give you real work experience from day one!
If not you, who? If not now, when?
APPLY