Job Description
Job Title: Assistant, Admin & Customer Service
Department: Operations / Customer Experience
Working Hours: Monday to Friday, 9.00am – 6.00pm
Payment: $12 per hour
Start Date: Immediate
Period: July 2026 - December 2026
Hiring Status: Urgent / Immediate Vacancy
Commitment Period: Minimum 3 days per week
Job Scope & Responsibilities
The Assistant, Admin & Customer Service supports day-to-day administrative and customer coordination activities, including:
ReNewNGo (RNG):
- Call customers to arrange delivery timings.
Remarketing (RMA):
- Contact customers to coordinate product replacement or repair.
E-Commerce Fulfilment & Binning:
- Support e-commerce fulfilment activities.
- Assist with binning and basic stock organisation.
- Perform general administrative duties such as data entry, documentation, filing, and system updates.
- Handle customer enquiries in a professional and courteous manner.
- Carry out other routine operational tasks as assigned.
Requirements
- Comfortable communicating with customers over the phone.
- Basic computer literacy (Microsoft Office).
- Detail-oriented, organised, and responsible.
- Able to follow standard operating procedures accurately.
- Able to start work immediately.
- Prior admin, customer service, or operations experience is an advantage but not required.