We are seeking a dedicated Retail Assistant to join our team. The ideal candidate will be responsible for driving the trade-in business by encouraging customers to trade-in their mobile devices for cash. You will accurately catalogue trade-in devices and ensure they are stored securely. Providing excellent customer service, resolving inquiries, and managing trade-in sales and payments are key aspects of this role. Additionally, you will maintain a clean and tidy retail environment, improve store facilities, and perform general operations and administrative functions.
Responsibilities
- Drive the trade-in business by encouraging customers to trade-in their mobile devices.
- Accurately catalogue trade-in devices and store them securely.
- Attend to customer inquiries and provide excellent customer service.
- Resolve customer issues and concerns in a timely and professional manner.
- Manage trade-in sales, cash register, and process payments.
- Perform general operations and administrative functions.
- Ensure the retail outlet is clean and tidy, with presentable product displays.
- Assist in improving store facilities and environment to attract more customers.
- Perform other ad hoc duties as assigned.
Requirements
- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Love interacting with people
- Fast Learner, self motivated, able to multi-task and able to work independently
- Detail-oriented with strong organizational skills.
- Ability to work in a fast-paced environment.
- Good working attitude - willing to learn and adapt to new processes.
- Able to work on shifts, weekend and public holidays
- Singaporean & PR only.
Join our team and contribute to creating a positive shopping experience for our customers!
APPLY