Job Summary
The Live Commerce Host will be the face of CompAsia’s live selling channels, responsible for hosting engaging and high-converting live commerce sessions across platforms such as TikTok Live and Shopee Live. This role plays a key part in driving real-time sales, educating customers on refurbished devices, and strengthening CompAsia’s brand presence in live commerce.
Key Responsibilities
- Host scheduled live commerce sessions to promote CompAsia products, campaigns, and offers
- Engage viewers through clear product explanations, demonstrations, and Q&A
- Drive conversions by handling objections, promoting offers, and encouraging checkout during live sessions
- Work closely with the e-commerce and marketing teams to align live content with campaigns and sales targets
- Support product launches, clearance sales, and promotional events via live streaming
- Maintain a strong on-screen brand presence aligned with CompAsia’s tone and values
- Provide feedback on customer questions, objections, and market trends observed during live sessions
Requirements
- Confident, energetic, and comfortable speaking live on camera
- Strong communication skills in Bahasa Malaysia and English (Mandarin is an advantage)
- Experience in live hosting, sales, retail, or customer-facing roles is preferred
- Interest or basic knowledge in consumer electronics (smartphones, laptops, gadgets)
- Ability to work flexible hours, including evenings or weekends for live session
Key Success Metrics
- Live session engagement (views, comments, retention)
- Conversion rate and sales generated from live commerce
- Consistency and quality of live sessions
- Customer feedback and repeat live viewership