Job Summary
As an Order Fulfilment and Inventory Executive, your key area of responsibility will be assisting the Sales team, Production team, other internal stakeholders, and with external partners and suppliers to ensure orders are processed within the service level agreements. To be successful in this role you will be a self starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts. In addition, a successful candidate will have great attention to detail and have ability to develop effective solutions and manage tasks efficiently and on time.
- Oversee daily order fulfillment process (i.e. order entry, invoicing, administration, track incoming shipments, manage fulfillment materials, follow shipping procedures, etc.).
- Allocates inventory to meet customer demand.
- Maintain and update inventory data on a regular basis and to ensure accuracy at all time.
- Manages reporting for all inbound and outbound stock transfers in a timely manner.
- Ensures adequate inventory levels are maintained to maximise customer satisfaction and minimize cost.
- Coordinate with internal teams in product testing, reprovisioning and inventory control of return/exchange and for the replacement of faulty products.
- Reconcile cycle count and work with material handling associates to resolve discrepancies.
- Build sustainable relationships of trust through open and interactive communication.
- Other tasks assigned from time-to-time (handling received inbound and device quality check)
Job Requirements
- At least Diploma, Advanced Diploma in any related filed.
- Competent with Microsoft Office applications such as Excel, Word, Outlook, etc.
- High accuracy and meticulous attention to detail.
- Able to work well under pressure and respond to fast changing priorities and deadlines.
- Highly organized and able to manage multiple tasks simultaneously.
- Excellent verbal and written communication skills.