Senior Manager, Buy-Back & Trade-in (BBTI)

BUYBACK & TRADE-IN (BBTI)
Thailand

Mid Senior level


Who Are We?

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

Why Join Us?

  • Competitive salary and benefits package.
  • Dynamic and collaborative work environment.
  • Opportunities for career growth and professional development.
  • Exposure to cutting-edge trade-in business models and data-driven operations.

Key Responsibilities:

  • Business Ownership & Strategic Management
    • Fully accountable for the performance of CompAsia’s BBTI business, including EBBTI (Enterprise Buyback & Trade-in) and Online Trade-in programs, and all strategic partner collaborations.
    • Monitor business KPIs, identify performance gaps, and drive corrective actions by collaborating with relevant business units.
    • Serve as the primary liaison across cross-functional teams to plan, execute, and optimize BBTI programs, including business development, strategic planning, marketing campaigns, and content deployment.

  • Hands-on Execution & Operational Oversight
    • Take a hands-on role in executing trade-in campaigns, phone bidding processes, and field operations for both EBBTI and Online Trade-in to ensure real-time responsiveness and execution excellence.
    • Oversee and coordinate daily operational activities across locations for both BBTI and EBBTI, ensuring smooth execution, stock management, device grading, and field coordination.

  • Team Leadership & People Management
    • Lead and manage a diverse team across the billing team, field coordinator team, and PC team, ensuring alignment with BBTI, EBBTI, and Online Trade-in goals and smooth end-to-end sales process execution.
    • Set clear, measurable targets for the field team and partner store staff to ensure optimal performance and achievement of BBTI objectives, including EBBTI and Online Trade-in.
    • Provide continuous coaching, upskilling, and performance management for all direct reports.

  • Partner & Channel Development
    • Build, maintain, and grow strategic partnerships with external retailers, OEMs, and enterprise clients (for EBBTI) to drive BBTI, EBBTI, and Online Trade-in volume and profitability.
    • Ensure effective partner management for BBTI, EBBTI, and Online Trade-in to optimize performance and maximize sales and operational efficiency.

  • Sales Enablement & Capability Building
    • Oversee and ensure high-impact training and communications are delivered to retail sales staff, field teams, and partner stores on CompAsia’s offerings, trade-in processes, and customer handling best practices.
    • Support the commercial team by enhancing frontline effectiveness and improving customer experience across all touchpoints, particularly for EBBTI and Online Trade-in.

  • Contract & Campaign Management
    • Manage and review contracts with partners, ensuring terms are adhered to and performance metrics are met, particularly for EBBTI and Online Trade-in agreements.
    • Lead the development and execution of marketing and promotional campaigns for BBTI, EBBTI, and Online Trade-in, ensuring timely delivery and alignment with overall business objectives.
    • Regularly monitor the performance of campaigns, adjusting strategies as needed to achieve maximum impact.

  • Budget Control & Financial Monitoring
    • Oversee campaign budgets for BBTI, EBBTI, and Online Trade-in, ensuring that all initiatives are executed within allocated financial resources.
    • Implement budget control measures to ensure effective allocation of resources across campaigns, ensuring cost-effectiveness and return on investment (ROI).
    • Continuously monitor financial performance and adjust tactics to achieve business goals while staying within budget constraints.

  • Other Assignments
    • Take ownership of cross-functional initiatives or special projects as required by business management.

Job Requirements:

  • At least 8 years of Sales Leader experience especially in Enterprise Sales
  • Experience in selling B2B offerings and deep understanding of way or work and process dealing with B2B2C.
  • Strong leadership skills, able to lead, influence, motivate and develop and direct team members.
  • Experience in the technology, e-commerce, Mobile, or telecommunications industry is a plus.
  • Good decision making and able to use logic and data

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About the Company

CompAsia