Senior Manager, Software Development & Operations

GROUP TECHNOLOGY
Malaysia

Mid Senior level


Job Description

We are looking to hire a positive, proactive and experienced Senior Manager, Software Development & Operations to oversee the software development activities and manage the day-to-day IT support and product enhancements. The individual is also responsible to produce efficient service and delivery solutions and maximise performance against pre-agreed KPIs and SLA. 

 

Reporting To

 Group, Head of Technology

 

Main Job Tasks and Responsibilities

  • Manage regional software development activities and software support by collaborating with each Team Leads, developers, support team and business users. 
  • Liaising with stakeholders such as management, vendors, and end-users regarding project requirements.
  • Work with system analyst, developers and testers to ensure delivery of software as per agreed specifications.
  • Manage daily sprints with team leads and collaborate towards removing any impediments or challenges faced by the team.
  • Manage the IT support team and day-to-day activities and ensure issues are responded and resolved within the agreed timeframe.
  • Motivate team members to succeed in a fast-paced collaborative environment.
  • Conduct technology / solution evaluation and recommend appropriate solution to the business team.
  • Discuss and finalize resource allocation with Head of Technology and assign necessary tasks to the team. 
  • Ensure the assigned software developments work are delivered on-time and within scope.
  • Implementing document control policies and secure code policies.
  • Able to assist the team on technical escalation and system design / architecture challenges.
  • Able to provide advise and guidelines to the team on system performance improvement.
  • Able to provide new ideas and solutions in line with current technological trends and future innovative solutions. 
  • Monitoring project progress and implementing changes where necessary.
  • Ensuring compliance with IT security policies, organizational policies, procedures, and standards. 

 

Qualification & Experience

  • BS in Computer Science, Management Information Systems, Engineering or related field, or equivalent work experience.
  • 7-10 years of experience in Manager role in leading software development team (> 10 members) and managing IT support.
  • 5+ years of experience as software developer / team lead in customized software or app building environment in either PHP stack or MERN / MEAN stack.
  • Have agile based project management and stakeholder management experience.
  • Understanding of software development life cycle and secure code development life cycle.
  • Experience in cloud infrastructure platform such as AWS, Azure or GCP will be added advantage.
  • Strong leadership, organizational, and time management skills.
  • Good verbal and written communication skills.
  • Solid organizational skills including attention to detail and multitasking skills.

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About the Company

CompAsia